Brian Redden Email & Phone Number
Chief Operating Officer @ Call Center Optimization Group
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Brian Redden Location
- Texas, United States
Brian Redden Work
- 2023 -now Chief Operating Officer @
- 2020 -2023 Vice President - Enterprise Engagement @
- 2017 -2020 Head of Service Operations @
- 2013 -2017 Vice President of Customer and Merchant Operations @ Merchant Customer Exchange
- 2007 -2013 Vice President Operations Support @
- 2006 -2007 Operations Director - Call Center Services @
- 2003 -2005 President @ Big D Apartments (Real Estate Company)
- 2002 -2003 Operations Director - Call Center Services @
- 2001 -2002 Senior Business Operations Manager - Call Center Services @
- 1999 -2000 Senior Operations Manager - Call Center Services @
- 1997 -1999 Retention Operations Manager - Card Call Center Services @ The Associates Credit Card Services (Citibank)
- 1993 -1997 Project Implementation and Operations Supervisor - Call Center Services @ MCI Telecommunications and Outsourcing Services
Brian Redden Education
- The University of Texas at Dallas 1992-1995
Brian Redden Skills
- Leadership
- Six Sigma
- Customer Experience
- P&l
- Team Building
- Membership Growth
- Development
- Strategic Partnerships
- Executive Management
- Retail
- Profit
- Sales
- Loan Origination
- Customer Retention
- Start Ups
- Forecasting
- Customer Satisfaction
- Business Development
- Business Analysis
- Vendor Management
- Finance
- Process Improvement
- Team Leadership
- Strategic Planning
- Support
- Strategy
- Organizational Development
- Performance Management
- Operations Management
- P&l Management
- Employee Relations
- Marketing
- Risk Management
- Cross Functional Team Leadership
- Training
- Change Management
- Customer Service
- Sla
- Income Statement
- Contract Negotiation
- Technical Support
- Business Process Improvement
- Budgets
- Management
- Project Management
- Coaching
- Outsourcing
- Call Centers
- Mergers and Acquisitions
- Multi Unit
- Loans
- Integration
- CRM
- Employee Benefits
- Hiring
- Keys
Brian Redden Summary
- Brian Redden, based in Texas, United States, is currently a Chief Operating Officer at Call Center Power. Brian Redden brings experience from previous roles at Call Center Power, Toyota Connected, Merchant Customer Exchange and ACE Cash Express. Brian Redden holds a 1992 - 1995 The University of Texas at Dallas. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, P&l, Team Building and more. Brian Redden has 3 emails and 2 mobile phone numbers on RocketReach.
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