Brian Redden Email & Phone Number
Chief Operating Officer @ Call Center Optimization Group
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Brian Redden Location
- Texas, United States
Brian Redden Work
- Chief Operating Officer @ (August 2023 - Present)
- Vice President - Enterprise Engagement @ (June 2020 - August 2023)
- Head of Service Operations @ (July 2017 - June 2020)
- Vice President of Customer and Merchant Operations @ Merchant Customer Exchange (July 2013 - July 2017)
- Vice President Operations Support @ (June 2007 - March 2013)
- Operations Director - Call Center Services @ (January 2006 - June 2007)
- President @ Big D Apartments (Real Estate Company) (March 2003 - December 2005)
- Operations Director - Call Center Services @ (January 2002 - March 2003)
- Senior Business Operations Manager - Call Center Services @ (January 2001 - January 2002)
- Senior Operations Manager - Call Center Services @ (October 1999 - December 2000)
- Retention Operations Manager - Card Call Center Services @ The Associates Credit Card Services (Citibank) (February 1997 - October 1999)
- Project Implementation and Operations Supervisor - Call Center Services @ MCI Telecommunications and Outsourcing Services (April 1993 - February 1997)
Brian Redden Education
- The University of Texas at Dallas
Bachelors of Science (Political Science and Government)
1992-1995
Brian Redden Skills
- Budgets
- Business Analysis
- Business Development
- Business Process Improvement
- CRM
- Call Centers
- Change Management
- Coaching
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Benefits
- Employee Relations
- Executive Management
- Finance
- Forecasting
- Hiring
- Income Statement
- Integration
- Leadership
- Loan Origination
- Loans
- Management
- Marketing
- Mergers & Acquisitions
- Multi-unit
- Operations Management
- Organizational Development
- Outsourcing
- P&L
- P&L Management
- Performance Management
- Process Improvement
- Profit
- Project Management
- Retail
- Risk Management
- Sales
- Six Sigma
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Training
- Vendor Management
- Membership Growth
- Development
- Start Ups
- Support
- Cross Functional Team Leadership
- Sla
- Technical Support
- Mergers and Acquisitions
- Multi Unit
- Keys
Brian Redden Summary
- Brian Redden, based in Texas, United States, is currently a Chief Operating Officer at Call Center Power. Brian Redden brings experience from previous roles at Call Center Power, Toyota Connected, Merchant Customer Exchange and ACE Cash Express. Brian Redden holds a 1992 - 1995 Bachelors of Science in Political Science and Government @ The University of Texas at Dallas. With a robust skill set that includes Budgets, Business Analysis, Business Development, Business Process Improvement, CRM and more. Brian Redden has 3 emails and 2 mobile phone numbers on RocketReach.
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