Chris Goostree Email & Phone Number
Senior Operations Performance Consultant @ Call Center Optimization Group
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Chris Goostree Location
- Texas, United States
Chris Goostree Work
- 2025 -now Senior Operations Performance Consultant @
- 2024 -2025 Director of Contact Strategy @
- 2023 -2024 Senior Sales Operations Leader @
- 2022 -2023 Senior Director of Contact Center Operations @
- 2020 -2022 Director Of Operations @
- 2018 -2020 Director of Vendor Management — Safety Connect Contact Center Build and Operations @
- 2015 -2017 Senior Operations Manager @
- 2012 -2015 Operations Manager @
- 2009 -2012 Operations Manager @ Arvato Digital Services
- 2002 -2009 Senior Sales Producer @ Security Insurance Group
Chris Goostree Education
- East Central University
Masters (Educational Leadership and Administration, General)
1998-1999 - East Central University
Bachelors (History)
1994-1998
Chris Goostree Skills
- Call Center
- Customer Service
- Customer Satisfaction
- Customer Relations
- Process Improvement
- Operations Management
- Sales Management
- Salesforce.com
- Unifi
- Cisco Call Manager
- Aspect
- Call Centers
- Team Leadership
- Contact Centers
- Customer Retention
- BPO
- Management
- Program Management
- Sales
- Human Resources
- Interviews
- Forecasting
- Coaching
- Time Management
- Workforce Management
- Quality Assurance
- Customer Experience
- Troubleshooting
- Performance Management
- Budgets
- Start-ups
- Vendor Management
- Employee Training
- Team Building
- Outsourcing
- Call Center Development
- Leadership
- Training
- CRM
- Account Management
- Change Management
- Team Management
- Microsoft Office
- Strategic Planning
- Microsoft Excel
- Business Process Improvement
- Start Ups
- Operations
- Policy
- Business Relationship Management
- Cross Functional Team Leadership
- Contact Center Management
- Contact Center Operations
Chris Goostree Summary
- Chris Goostree, based in Texas, United States, is currently a Senior Operations Performance Consultant at Call Center Power. Chris Goostree brings experience from previous roles at Alleviate Financial Solutions, Windows USA, TMX Finance Family of Companies and Cotiviti. Chris Goostree holds a 1998 - 1999 Masters in Educational Leadership and Administration, General @ East Central University. With a robust skill set that includes Call Center, Customer Service, Customer Satisfaction, Customer Relations, Process Improvement and more. Chris Goostree has 2 emails and 1 mobile phone numbers on RocketReach.
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