Chris Goostree Email & Phone Number
Senior Operations Performance Consultant @ Call Center Optimization Group
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Chris Goostree Location
- Texas, United States
Chris Goostree Work
- Senior Operations Performance Consultant @ (August 2025 - Present)
- Director of Contact Strategy @ (August 2024 - July 2025)
- Senior Sales Operations Leader @ (November 2023 - June 2024)
- Senior Director of Contact Center Operations @ (April 2022 - July 2023)
- Director Of Operations @ (February 2020 - April 2022)
- Director of Operations — Safety Connect Contact Center Build and Operations @ (January 2018 - January 2020)
- Senior Operations Manager @ (May 2015 - November 2017)
- Operations Manager @ (July 2012 - April 2015)
- Operations Manager @ Arvato Digital Services (March 2009 - July 2012)
- Senior Sales Producer @ Security Insurance Group (January 2002 - March 2009)
Chris Goostree Education
- East Central University
Masters (Educational Leadership and Administration, General)
1998-1999 - East Central University
Bachelors (History)
1994-1998
Chris Goostree Skills
- Call Center
- Customer Service
- Customer Satisfaction
- Customer Relations
- Process Improvement
- Operations Management
- Sales Management
- Salesforce.com
- Unifi
- Cisco Call Manager
- Aspect
- Call Centers
- Team Leadership
- Contact Centers
- Customer Retention
- BPO
- Management
- Program Management
- Sales
- Human Resources
- Interviews
- Forecasting
- Coaching
- Time Management
- Workforce Management
- Quality Assurance
- Customer Experience
- Troubleshooting
- Performance Management
- Budgets
- Start-ups
- Vendor Management
- Employee Training
- Team Building
- Outsourcing
- Call Center Development
- Leadership
- Training
- CRM
- Account Management
- Change Management
- Team Management
- Microsoft Office
- Strategic Planning
- Microsoft Excel
- Business Process Improvement
- Start Ups
- Operations
- Policy
- Business Relationship Management
- Cross Functional Team Leadership
- Contact Center Management
- Contact Center Operations
Chris Goostree Summary
- Chris Goostree, based in Texas, United States, is currently a Senior Operations Performance Consultant at Call Center Power. Chris Goostree brings experience from previous roles at Alleviate Financial Solutions, Windows USA, TMX Finance Family of Companies and Cotiviti. Chris Goostree holds a 1998 - 1999 Masters in Educational Leadership and Administration, General @ East Central University. With a robust skill set that includes Call Center, Customer Service, Customer Satisfaction, Customer Relations, Process Improvement and more. Chris Goostree has 2 emails and 1 mobile phone numbers on RocketReach.
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