Brian Malcolm Email & Phone Number
Application Analyst @ CalMac Ferries Limited
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Brian Malcolm Location
- Paisley, GB
Brian Malcolm Work
- 2018 -now Application Analyst @
- 2021 -2023 Project trainer @
- 2014 -2018 Ticketing Executive @
- 2013 -2014 Contact Centre Process Analyst @
- 2012 -2013 Business Process Analyst @
- 2010 -2012 Customer Advisor @
- 2006 -2010 Port Assistant @
- 2005 -2006 Customer Service Advisor @
- 2004 -2005 Grocery Assistant @ Wm Morrison Supermarkets Plc
Brian Malcolm Education
- Gourock High School
Highers (Information Systems & Maths)
1998-2004 - Gourock High School
Brian Malcolm Skills
- Customer Service
- Customer Satisfaction
- Microsoft Office
- Problem Solving
- Stakeholder Management
- Project Management
- Business Process
- Sales
- Business Process Improvement
- Change Management
- Management
- Customer-focused Service
- Business Process Mapping
- System Testing
- Telephone Skills
- Computer/Technical Literacy
- Customer Service Training
- Call Center Administration
- Face to Face Sales
- Project Team Member
- Research
- Data Analysis
- Customer Engagement
- Ticket Sales
- Phone Skills
- Exceptional Listener
- General Office Administration
- Visio
- Cognos - Query Studio
- Business Optix
- Ticketing Systems
- Reservations
- System Configuration
- Ticketing
- Booking Systems
- Cognos - Report Studio
- Leadership
- Call Centers
- Project Planning
- Query Studio
- Cognos
- Customer Focused Service
- Team Leadership
- Report Studio
Brian Malcolm Summary
- Brian Malcolm, based in Paisley, GB, is currently a Application Analyst at CalMac Ferries Limited. Brian Malcolm brings experience from previous roles at CalMac Ferries Limited and CalMac Ferries Ltd. Brian Malcolm holds a 1998 - 2004 Highers in Information Systems & Maths @ Gourock High School. With a robust skill set that includes Customer Service, Customer Satisfaction, Microsoft Office, Problem Solving, Stakeholder Management and more. Brian Malcolm has 1 emails and 1 mobile phone numbers on RocketReach.
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Top CalMac Ferries Limited Employees
Ronnie McKay
Logistics Manager
Paisley, GB
Gary Leitch
Head of Security
Gourock, GB
Elaine Crossan
Head of Customer Insight
Glasgow, GB
Michael Scobbie
Head of Communications
Denny, GB
Mark Campbell
Head of Facilities and Property Management
Dunfermline, GB
Kirsten McCue
Human Resources Director
Glasgow, GB
Caroline Barry
Head of HR Business Partnering
Glasgow, GB
Janine Ward
Financial Director
Gourock, GB
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