BrainCX Information

BBrainCX AI builds proprietary voice AI phone agents for high-stakes, trust-dependent industries. We spent 30 years running contact centers at Apple, JPMorgan Chase, American Express, and Kaplan University. We learned what makes a customer trust the voice on the other end of the line. Then we built a platform that delivers that trust at scale, without the headcount. Our mission is simple and a little ruthless. Accelerate the demise of bad customer engagement. No more hold music. No more dead-end IVRs. No more "press 1 for sales." Every conversation should feel like your best agent on their best day. The platform is built from the ground up. No third-party wrappers. No resold APIs. A voice-first orchestration engine with sub-second response, natural turn-taking, and real-time translation in 40+ languages. Compliance is designed into the platform, not bolted on after. HIPAA and FERPA frameworks from day one. SOC 2 Type II audit underway. Industries we serve: healthcare, behavioral health, higher education, financial services, insurance, home services, and public services. What we deliver: Inbound and outbound AI phone agents for lead qualification, customer service, appointment setting, and case triage Real-time multilingual translation through Interpreterly Avatar-powered visual commerce through ConciergeRX Compliance-driven QA and analytics through SightLine Intelligence Governed escalation that routes to the right human at the right time From signed to live in 30 to 45 days. Configured to your workflow. Built to scale. Our design philosophy is Empathy by Design. Software should adapt to humans through natural conversation, not the other way around. We do not ship bots. We build conversations. Founded by Tariq Alinur. Headquartered in South Florida. Serving clients nationwide. braincx.com