Brad Goff Email & Phone Number
Workforce Management Business Consultant @ Palo Alto Networks
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Brad Goff Location
- Texas, United States
Brad Goff Work
- Workforce Management Business Consultant @ (May 2021 - Present)
- Workforce Management Business Analyst @ (February 2018 - May 2021)
- Workforce Management Analyst @ Blue Cross Blue Shield of Texas (November 2013 - February 2018)
- Workforce Management Analyst @ (February 2012 - November 2013)
- Owner and Operator @ Critter Concierge- Pet Servies (February 2003 - January 2012)
- Business and Forecast Analyst and Workforce Managment Specialist @ (October 2005 - June 2011)
- Quality Analyst Supervisor and Operations Supervisor and Project Liasion @ (October 2003 - October 2005)
- Quality Analyst and Trainer and Customer Service Supervisor @ (October 1999 - August 2003)
- Front Office Manager - DFW North Courtyard by Marriott @ Regent Hospitality (January 1997 - January 1999)
- Front Desk Supervisor @ Courtyard by Marriott Los Colinas (January 1995 - January 1995)
Brad Goff Education
- University of Central Oklahoma 1991-1992
- Murray State College 1989-1990
Brad Goff Skills
- Access
- Advertising
- Analysis
- Aspect eWFM 7.3 & 8.1
- Business Intelligence
- Business Planning
- Business Process Improvement
- Call Center
- Call Centers
- Coaching
- Contact Centers
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Management
- Genesys PureConnect (ICBM)
- Google Forms
- IEX Total View
- Insurance
- Interactive Intelligence - Certified CaaS Core Associate
- MS Access
- MS Word
- Management
- Microsoft Access
- Microsoft Excel
- Office Management
- Online Survey Design
- Pivot Tables
- PowerPoint
- Process Improvement
- Quality Assurance
- Recruiting
- SharePoint
- Staffing Analysis
- Staffing Models
- Survey Management
- Team Building
- Vendor Management
- Workforce Management
- Aspect Ewfm 7.3 and 8.1
- Genesys Pureconnect Icbm
- Certified Caas Core Associate
- Interactive Intelligence
- Verint
- Impact 360
- Genesys Pureconnect
- Search Engine Submission
- Search Engine Positioning
- Web Analytics
Brad Goff Summary
- Brad Goff, based in Texas, United States, is currently a Workforce Management Business Consultant at Palo Alto Networks. Brad Goff brings experience from previous roles at Palo Alto Networks, Blue Cross Blue Shield of Texas, Conifer Health Solutions and Critter Concierge- Pet Servies. Brad Goff holds a 1991 - 1992 University of Central Oklahoma. With a robust skill set that includes Access, Advertising, Analysis, Aspect eWFM 7.3 & 8.1, Business Intelligence and more. Brad Goff has 2 emails and 4 mobile phone numbers on RocketReach.
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