Botsquad Information

With more than 2 billion social messaging users out there, we believe that businesses should be responding to their customers using the same direct, personal and convenient interface. Existing solutions like Intercom and LiveChat are successfully applying this convenient way of interfacing to websites, but they come with a price. Operating these tools requires manpower, and who wants to answer the same questions over and over again? How to deal with 24x7 availability, with sudden peaks? How to have all relevant data at hand exactly when you need them to respond correctly to your customers? How do you manage all these conversations over all your different messaging channels? With the rapid evolution of AI, there are opportunities now to address these challenges. Using chatbots, most of your digital conversations can be completely automated. We personally feel that the power of conversational interfaces combined with AI will lead us into the next wave of the Digital Revolution! We, as an online agency, felt there was no good platform out there that really fit our needs. For our customers we needed a reliable platform that enables us to quickly release powerful chatbots that require low maintenance. In our journey we encountered quite some graphical chatbot platforms and studio’s in which we could build those chatbots quickly, but we found that these soon become hard to maintain and limited us in their complexity and capabilities. On the other hand, we tried frameworks on full stack development platforms that made us feel much more powerful, but soon realized you die a horrible death performing all the plumbing and operational hassle for the necessary maintenance and support after launching it... That is why we felt we needed something else. Something that matches the ease of a graphical UI, but with the power of a full stack development framework. Let me introduce you to Botsquad.com, the easy but powerful chatbot platform!