Bob Benner Email & Phone Number
Sr. Director, AI and CX Solutions, Strategic Alliances @ Five9
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Bob Benner Location
- McKinney, TX, US
Bob Benner Work
- 2024 -now Sr. Director, AI and CX Solutions, Strategic Alliances @
- 2021 -2024 Sr. Director, AI Strategic Sales @
- 2021 -2021 Executive Director, Strategic Alliances, Conversational AI @
- 2020 -2021 Director, Global Technology Alliances, CCaaS @
- 2019 -2020 Sr. Systems Engineering Leader | Contact Center | US Commercial @
- 2010 -2019 Sr. Systems Engineering Mgr. | Contact Center | US South Enterprise and Latin America @
- 2005 -2010 Sr. Manager | Contact Center | Professional Services-Worldwide @
- 2002 -2005 District Manager, Professional Services @
- 2000 -2002 Principal Consultant | Professional Services-Europe @
- 1999 -2000 Manager, Systems and Services - Germany @
- 1998 -1999 IVR Project Leader, Europe @
- 1996 -1998 IVR Project Leader for key Service Providers across Europe. KPN, Belgacom, France Telecom. @
- 1993 -1996 Call Center System Engineer @ Intecom, Selsius Division. (Acquired by Cisco)
Bob Benner Education
- Southern Methodist University
Bachelor of Science - BS, Economics
- University of Maryland Global Campus
Master of Science - MS, Management Information Systems
Bob Benner Skills
- Customer Experience
- Solution Selling
- Customer Relationship Management Crm
- Consulting
- Cisco Systems Products
- Cisco Technologies
- Genesys
- Call Center
- VoIP
- Cisco Call Manager
- Sales
- Software as a Service Saas
- Business Development
- Telecommunications
- CTI
- Cisco
- Sales Engineering
- SIP
- IVR
- ACD
- UCCE
- Telepresence
- Voice Over Ip Voip
- Contact Centers
- Professional Services
- Managed Services
- Telephony
- Enterprise Software
- SaaS
- IP PBX
- Ipcc
- International Business Experience
- Pre Sales
- Call Centers
- Cloud Computing
- Session Initiation Protocol Sip
- Unified Communications
- Integration
- CRM
- IT Service Management
- Voice Over Ip
- Software as a Service
- Customer Relationship Management
- Session Initiation Protocol
Bob Benner Summary
- Bob Benner, based in McKinney, TX, US, is currently a Sr. Director, AI and CX Solutions, Strategic Alliances at Five9. Bob Benner brings experience from previous roles at Talkdesk, Uniphore, UJET and Cisco. Bob Benner holds a Bachelor of Science - BS, Economics @ Southern Methodist University. With a robust skill set that includes Customer Experience, Solution Selling, Customer Relationship Management Crm, Consulting, Cisco Systems Products and more. Bob Benner has 3 emails and 1 mobile phone numbers on RocketReach.
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