Bill Hill Email & Phone Number

Site Director @ Concentrix

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Bill Hill Location

Albuquerque, NM, US

Bill Hill Work

Site Director @ (July 2020 - Present)
Executive Director @ (January 2020 - July 2020)
Consultant @ Independent Consultant (September 2019 - January 2020)
Sr Site Director @ (January 2018 - January 2019)
Sr Site Director @ (January 2015 - January 2018)
Sr Site Director @ (January 2013 - January 2014)
Global Advocacy Team Manager – North America @ (January 2011 - July 2013)
Senior Solutions ￨ Transition Architect ￨ Manager @ (January 2005 - January 2007)
Chief Executive Officer @ (March 2002 - February 2004)
Major @ (January 1975 - January 1992)

Bill Hill Education

University of Cambridge
Master of Science - MS
1995-1997
University of Cambridge
Doctor of Philosophy - PhD
1987-1991
Webster University
Master of Arts in Management
1989
Midwestern State University
Bachelor of Science in Criminal Justice (Pre-Law)
1980
The University of Dallas
Graduate-Level MBA Studies in Telecommunications Management
2006
Southwestern Baptist Theological Seminary
Master of Divinity - MDiv - Studies

Bill Hill Skills

Call Centers
Management
Process Improvement
Outsourcing
Program Management
Vendor Management
Technical Support
Call Center
Strategy
Customer Satisfaction
CRM
Telecommunications
Business Process
Customer Retention
Contact Centers
Project Management
Business Process Improvement
Business Analysis
Performance Management
Account Management
Operations Management
Customer Experience
Forecasting
Business Development
Quality Assurance
Integration
Strategic Planning
Analysis
Consulting
Budgets
Start-ups
Sales Operations
Human Resources
Sales Management
Marketing
Business Intelligence
Management Consulting
Continuous Improvement
Leadership
Customer Service
Training
Cross-functional Team Leadership
Team Leadership
Team Building
Employee Training
Leadership Development
Executive Management
Team Management
Help Desk Support
Multi-Site Call Center Operations Management
BPO
Change Management
Social Media
Cross Functional Team Leadership
Optimization
Start Ups
Microsoft Word
Services
Escalation
Air Force
Acting
Versed
Consideration
Motors
Honor
Workplace Culture
Service Centers
FedEx
Travel
Texas
Revenue
Telecommunications Management
Coaching
Science
Resume
Hiring
IT Strategy
Public Speaking
Workflow
Quarter
Profit
Hdi
Technology Services
Managing Processes
Extensions
Fortune 100
Loyalty Programs
Leading People
Corporations
Multi Site Call Center Operations Management
Enterprise Software
Financial Assistance
Preview
Customer Acquisition
PMP
Conflict Resolution
Rigorous
Capital
Handling Money
Direct Marketing
Pre Law
Raising
Employee Engagement
C
Kind
Applications
Accountability
Sonic
Client Services
Communication
Detail
Business Operations
Operations
Turn Around Management
Critical Thinking
Project Planning
Criminal Justice
Data Driven Testing
Project
Contractual Agreements
Engagement
Market Share
Exploring
Thinking
Advocacy
Paper
Eager
Six Sigma
Attrition
International
Art
Trust
Business Process Re Engineering
Make Things Happen
Patient Outcomes
Dallas
Agents
Complex Solutions
Interviews
Interest Rates
Marquee
Risk
Delivery
Multi Site
Architecture
Convenience

Bill Hill Summary

Bill Hill, based in Albuquerque, NM, US, is currently a Site Director at Concentrix. Bill Hill brings experience from previous roles at Albuquerque Speech Language Hearing Center, Independent Consultant, Alorica and Harte Hanks. Bill Hill holds a 1995 - 1997 Master of Science - MS @ University of Cambridge. With a robust skill set that includes Call Centers, Management, Process Improvement, Outsourcing, Program Management and more. Bill Hill has 2 emails and 1 mobile phone numbers on RocketReach.