Bill Galey Location
- Las Vegas, NV, US
Bill Galey Work
- 2024 - now VP Customer Support and Success @
- 2018 - 2024 Vice President Customer Support @
- 2021 - now Senior Director Customer Support @
- 2014 - 2017 Director of Client Services and Vice President, Us Operations @
- 2011 - 2014 General Manager, Customer Service and Quality Assurance @
- 2005 - 2011 Director, Customer Service - Europe @
- 2005 - 2005 Director of Customer Service @
- 2003 - 2004 Director, Customer Resource Center @
- 2002 - 2003 Senior Director, Customer Service @
- 1996 - 2000 Operations Manager @ Stream Global Services
- now Director, Call Center Operations @
Bill Galey Education
- Clark College
Associates (Administration Of Justice)
1987 - 1992
Bill Galey Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- BPO
- Computer Games
- Secure Programming
- Call Center
- MMO
- Account Management
- Customer Retention
- Thought Leadership
- Start Ups
- Customer Satisfaction
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Software Documentation
- Quality Assurance
- It Consultant
- Workforce Management
- Online Gaming
- Vulnerability Asessment Based on Penetration Testing
- Contact Centers
- Program Management
- Cross Functional Team Leadership
- Training
- Product Management
- Contact Center Operations
- MMORPG
- Customer Service
- Customer Support
- Technical Support
- Business Process Improvement
- Video Games
- Teamwork
- Management
- Project Management
- Knowledge Management
- Outsourcing
- Bussiness Risk Analysis
- Call Centers
- It Security Proffesional Training
- CRM
- Performance Management
- Customer Relationship Management
Bill Galey Summary
- Bill Galey, based in Las Vegas, NV, US, is currently a VP Customer Support and Success at Flex. Bill Galey brings experience from previous roles at Jam City, Telus International and Zynga. Bill Galey holds a 1987 - 1992 Associates in Administration Of Justice @ Clark College. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, BPO and more. Bill Galey has 2 emails and 2 mobile phone numbers on RocketReach.
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