Bev Hope Email & Phone Number
Service and Operations Lead @ IAG Loyalty
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Bev Hope Location
- United Kingdom
Bev Hope Work
- 2002 - now Service and Operations Lead @
- 2022 - 2023 Partner Service Management Lead @
- 2021 - 2022 Partner Service Manager @
- 2017 - 2021 Service Delivery Manager at International Airlines Group @
- 2011 - 2017 IT Senior Service Support Manager @
- 2007 - 2011 IT Service Desk and User Admin Team Manager @
- 2006 - 2007 IT Service Desk Analyst @
- 2004 - 2006 Travelwatch Exec @
- 2003 - 2004 Sales Support Exec @
- 2002 - 2003 Customer Service Exec @
- 1999 - 2002 Passenger Handling Unit Supervisor @
- 1995 - 1999 Customer Service Supervisor @ SPK Leisure
Bev Hope Education
- Warrington collegiate 1981 - 1983
- Richard Fairclough 1975 - 1980
Bev Hope Skills
- Amadeus
- ITIL
- Travel Law
- Customer Service
- IT Service Management
- Service Desk
- ISO 20000
- XP
- Troubleshooting
- Management
- Information Technology
- Leadership
- Sla
- Incident Management
- Service Desk Management
- Call Centers
- Service Improvement
- Service Delivery
- IT Management
- Service Management
- Team Leadership
- Technical Support
- Team Management
- Account Management
- Stakeholder Management
- Customer Experience
- People Management
- IT Strategy
- PowerPoint
- User Experience
- Training
- Interviewing
- Service Improvement Plans
- Foundation Certificate in It Service Management
- Major Incident Management
- Service Level Agreements Sla
- Contract Recruitment
- Service Level Agreements
Bev Hope Summary
- Bev Hope, based in United Kingdom, is currently a Service and Operations Lead at IAG Loyalty. Bev Hope brings experience from previous roles at IAG Loyalty and International Airlines Group (IAG). Bev Hope holds a 1981 - 1983 Warrington collegiate. With a robust skill set that includes Amadeus, ITIL, Travel Law, Customer Service, IT Service Management and more. Bev Hope has 1 emails on RocketReach.
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