Benjamin Serrano Email & Phone Number
Senior Customer Success Manager @ Crescendo
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Benjamin Serrano Location
- Chicago, IL, US
Benjamin Serrano Work
- Senior Customer Success Manager @ (April 2026 - Present)
- Senior Customer Success Manager @ (July 2024 - April 2026)
- Customer Success Manager @ (January 2022 - July 2024)
- Carrier Operations Team Lead | LSP Vertical @ (March 2021 - January 2022)
- Carrier Operations Team Lead | Partner Hub @ (September 2020 - March 2021)
- Carrier Operations Team Lead @ (March 2020 - September 2020)
- Carrier Operations Associate @ (July 2018 - March 2020)
- Customer Service, International Services @ (August 2014 - June 2018)
Benjamin Serrano Education
- University of Iowa
Bachelor of Arts (B.A.) (Economics)
Benjamin Serrano Skills
- Air Freight
- Cargowise
- Client Onboarding
- Collaborative Problem Solving
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Service
- Employee Learning & Development
- Hiring
- Human Resources (HR)
- Import
- Logistics Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Onboarding
- Process Improvement
- Program Management
- Project Management
- Recruiting
- Software as a Service (SaaS)
- Team Leadership
- Technology Integration
- Time Management
- Training
Benjamin Serrano Summary
- Benjamin Serrano, based in Chicago, IL, US, is currently a Senior Customer Success Manager at Crescendo. Benjamin Serrano brings experience from previous roles at Mimecast and FourKites, Inc.. Benjamin Serrano holds a Bachelor of Arts (B.A.) in Economics @ University of Iowa. With a robust skill set that includes Air Freight, Cargowise, Client Onboarding, Collaborative Problem Solving, Cross-functional Team Leadership and more. Benjamin Serrano has 1 mobile phone numbers on RocketReach.
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Top Crescendo Employees
Mike Ryan
SVP of Marketing (CMO)
Chicago, IL, US
Tom McConnell
Vice President of Sales
Sacramento, CA, US
Daniel Bahr
Vice President, Customer Success
Detroit, MI, US
Slava Zhakov
Chief Technology Officer
Burlingame, CA, US
Rusty von Waldburg
Founder and CEO
California, United States
Tod Famous
Chief Product Officer
Massachusetts, United States
Mandy Clark
SVP, Transformation and Solutions
Boise, ID, US
Kelly Roy
Vice President of Strategic Sales US and EMEA
California, United States
Michelle Donnelly
Chief Revenue Officer (CRO)
San Francisco, CA, US
Sajith Kaimal
Vice President of Product Management
Boston, MA, US
Andy Smith
SVP, Head of Finance
Dallas, TX, US
Donnell Mata
VP AI Intelligence
San Francisco, CA, US
Matt Price
Founder, Strategic Advisor to the Board
Portland, OR, US
Josh Magsam
Senior Vice President of Operations
Rockingham, NC, US
Sarah Ellenberg
Vice President of Insights and Optimization
Bellbrook, OH, US
Rod Mourant
VP of Accounting and Global Controller
Boise, ID, US
Justin Coleman
Vice President of Sales
Nashville, TN, US
Nicole Powell
VP Brand and Design
Boise, ID, US
Dan Raiha
Vice President, IT and Business Systems
Priest River, ID, US
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