Benjamin Mok Email
Scaled Customer Success Manager @ Nearmap
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Benjamin Mok Location
- Castle Cove, NSW, AU
Benjamin Mok Work
- Scaled Customer Success Manager @ (October 2025 - Present)
- Principal Customer Success Manager @ (September 2018 - July 2025)
- Principal Owner @ Moksie Productions (January 2012 - January 2022)
- Operations Team Lead @ (January 2015 - September 2018)
- Co-Founder @ Moksie Enterprise (January 2012 - January 2014)
- Client Service Manager @ (January 2008 - January 2012)
- Junior Analyst -> IS Analysis -> Senior IS Analyst @ Research International (January 2000 - January 2008)
Benjamin Mok Education
- University of Sydney
B.Econ (Economics and Marketing)
1997-2000
Benjamin Mok Skills
- Account Management
- Advertising Research
- Advisory relationships
- Banner Designing
- Business Development
- Business Planning
- Business Strategy
- C-Level Relationships
- CRM
- Client Servicing
- Communication
- Competitive Intelligence
- Consumer Behaviour
- Consumer Experience Programs
- Consumer Insight
- Cross-functional Team Leadership
- Customer Insight
- Customer Journeys
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction Research
- Customer journey optimization
- Data Aggregation
- Data Analysis
- Data Collection
- Data Extraction
- Data Visualization
- Digital Photography
- Event Management
- Event Photography
- Event Videography
- Fin tech
- Flyer design
- Focus Groups
- Graphic Design
- M&A Due Diligence
- Market Intelligence
- Market Research
- Market research software
- Marketing Research
- NPS, CEM, CXM programs
- Net Promoter Score
- Networking
- New Business Opportunities
- Online Research
- Photoshop
- Process design & delivery
- Product Development
- Product Management
- Project Management
- Qualitative Research
- Quantitative Research
- Segmentation
- Social Networking
- Software as a Service (SaaS)
- Survey Design
- Team Management
- Trade Shows
- UAT / Product Development / Product SME
- Virtual Data Rooms
- events photography
Benjamin Mok Summary
- Benjamin Mok, based in Castle Cove, NSW, AU, is currently a Scaled Customer Success Manager at Nearmap. Benjamin Mok brings experience from previous roles at Intralinks, Moksie Productions, Lightspeed GMI and Moksie Enterprise. Benjamin Mok holds a 1997 - 2000 B.Econ in Economics and Marketing @ University of Sydney. With a robust skill set that includes Account Management, Advertising Research, Advisory relationships, Banner Designing, Business Development and more. Benjamin Mok has 2 emails on RocketReach.
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