Ben Couch Email & Phone Number
Solutions Consultant @ Capacity
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Ben Couch Location
- Roswell, GA, US
Ben Couch Work
- 2025 - now Solutions Consultant @
- 2022 - 2024 Senior Solutions Consultant @
- 2006 - 2022 Solutions Architect @
- 2001 - 2006 Sales Engineer @
- 1999 - 2000 Sales Engineer @ BMA Innovative Soulutions
- 1998 - 1999 System Specialist @ Enterprise Development Services
Ben Couch Education
- The University of Georgia
Bachelor of Business Administration (B.B.A.) (Management Information Systems, Marketing)
1993 - 1998
Ben Couch Skills
- ChatGPT
- Generative AI
- Large Language Models (LLM)
- Unified Communications
- CTI
- Workforce Optimization (WFO)
- WFO
- G.711
- Private Branch Exchange (PBX)
- IP PBX
- ACD
- SIP Trunking
- Session Initiation Protocol (SIP)
- VoIP protocols SIP
- Voice over IP (VoIP)
- Amazon Connect
- Genesys Cloud
- Genesys
- REST APIs
- Contact Center as a Service (CCaaS)
- Voice of the Customer Analysis
- Customer Experience
- Pre-sales
- Analytics
- Multi-Channel Analytics
- Cloud Computing
- Enterprise Software
- Integration
- Solution Selling
- SaaS
- Professional Services
- Solution Architecture
- Telecommunications
- CRM
- Sales
- Management
- Channel Partners
Ben Couch Summary
- Ben Couch, based in Roswell, GA, US, is currently a Solutions Consultant at Capacity. Ben Couch brings experience from previous roles at Medallia, OpenText, Centrinity and BMA Innovative Soulutions. Ben Couch holds a 1993 - 1998 Bachelor of Business Administration (B.B.A.) in Management Information Systems, Marketing @ The University of Georgia. With a robust skill set that includes ChatGPT, Generative AI, Large Language Models (LLM), Unified Communications, CTI and more. Ben Couch has 2 emails and 2 mobile phone numbers on RocketReach.
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