Augustine Ani Email & Phone Number
Services Delivery Director @ Avaya
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Augustine Ani Location
- Doha, QA
Augustine Ani Work
- 2022 -now Services Delivery Director @
- 2017 -2022 President @
- 2015 -2017 Director - Client Services @
- 2012 -2015 Director - Services Executive, Avaya Private Cloud Services, Africa @
- 2011 -2012 Consulting Principal - Customer Experience Solutions @
- 2007 -2011 Manager, Strategy and Operations @
- 1997 -2011 Director @ Allied Technologies and Diversified Services
- 2002 -2007 Product Manager @ Convergys
- 1999 -1999 E-commerce Project Coordinator @
- 1993 -1998 Auditor @
Augustine Ani Education
- Carnegie Mellon University
MISM (Information Systems Management)
2001-2002 - Bayes Business School
MBA (IT and Management)
1998-1999 - University of Benin
BSc (Accounting)
1988-1993 - King's College Lagos
SSCE
1982-1988
Augustine Ani Skills
- stategy
- IT Service Delivery
- Management Consulting
- IT Strategy
- Managed Services
- Business Analysis
- Consulting
- Business Process Improvement
- Business Strategy
- Risk Management
- Integration
- Business Development
- Cloud Computing
- IT Management
- Strategic Planning
- Go-to-market Strategy
- Business Process
- Vendor Management
- Outsourcing
- Project Management
- Customer Experience
- Entrepreneurship
- Project Portfolio Management
- IT Service Management
- Change Management
- Business Transformation
- Product Development
- Business Planning
- Process Engineering
- Customer Relations
- Competitive Analysis
- Account Management
- CRM
- Strategy
- Telecommunications
- Program Management
- Sales
- Management
- Customer Service
- Leadership
- Problem Solving
- Negotiation
- Financial Management
- ITIL
- Contact Center as a Service (CCaaS)
- XaaS
- Customer Experience Transformation
- CX
- Digital Transformation
- Sales & Marketing
- Business Management
- Business Alignment
- New Business Development
- Strategy Development
- Product Management
- Requirements Analysis
- Business Intelligence
- IP Multimedia Subsystem
- Service Delivery
- E-commerce
- Analysis
- Positioning
- Charging
- Market
- Nigeria
- Release Management
- Core Business
- Vulnerability
- Cost
- Fortune 500
- Contemporary Architecture
- Performer
- Finance
- Customer Presentations
- Blueprint Reading
- Blue Chip
- Driving
- Operational Efficiency
- Business Administration
- Contact Centers
- Critical Success Factors
- Offerings
- Business Requirements
- Major Clients
- New Service
- Information Security Management
- Assessment
- Closure
- Microsoft Certified Systems Engineer
- Revenue
- Design
- Science
- New Solutions
- Business Modeling
- Technology Solutions
- Resource Allocation
- Database Administration
- Aid
- Auditing
- Information Systems
- GAP
- Monitors
- Pressing
- Technical Presentations
- Accounting
- Methodology
- HR Software
- EAI
- Seminars
- Messaging
- Networking
- Strategic Initiatives
- System
- Cell
- Real Time
- Self Service
- MVNO
- Engagements
- Concept Design
- CASS
- Training
- Concept Generation
- Total Cost of Ownership
- Oracle Designer
- Go To Market Strategy
- Virtual
- Transitions
- OOAD
- Solution
- Multinational
- Call Centers
- Microsoft
- Revenue Assurance
- Cost Reduction
- Business Continuity Planning
- London
- Information Technology
- R
- Information Security
- Intellectual Capital
- Houston
- C
- Retail
- Space
- Thought Leadership
- Applications
- Technology Implementation
- Clay
- Communication
- Modeling
- Operations
- Suite
- Currency Exchange
- Marketing
- Oracle Database Administration
- Microsoft Project
- Business Case
- Project Planning
- Microsoft Certified Professional
- Service Management
- Data Driven Testing
- Project
- Measurements
- Oracle Developer Suite
- Architecture Analysis
- Demos
- Presentations
- Business Systems
- Responsibility
- Internal Audit
- CISA
- Versioning
- E Commerce
- E Business
- Business Units
- Kpmg
- Cables
- Threat
- Start Ups
- Project Oversight
- Gold
- Investments
- Octave
- Software
- Windows NT
- Profiles
- Business Continuity
- Professional Services
- Proposal Writing
- Internal Controls
- Asset
- Interest Rates
- Collateral
- AIM
- Systems Management
- Platforms
- Blueprint
- Invoicing
- Legacy Systems
- Fact Sheets
- Staff Development
- Knowledge Management
- Due Diligence
- Risk
- Cost Benefit
- Conceptual Modeling
- Wireless
- MIS
- Capturing
- Templates
- Delivery
- Mergers and Acquisitions
- Architecture
- Evaluation
- Automation
- White Papers
- Team Leadership
- Team Management
Augustine Ani Summary
- Augustine Ani, based in Doha, QA, is currently a Services Delivery Director at Avaya. Augustine Ani brings experience from previous roles at CommApps Limited, Hewlett Packard Enterprise and Avaya. Augustine Ani holds a 2001 - 2002 MISM in Information Systems Management @ Carnegie Mellon University. With a robust skill set that includes stategy, IT Service Delivery, Management Consulting, IT Strategy, Managed Services and more. Augustine Ani has 2 emails and 1 mobile phone numbers on RocketReach.
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