April Ford Email & Phone Number
Customer Success Leader - The Americas @ Digital Realty
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April Ford Location
- Atlanta, GA, US
April Ford Work
- 2024 -now Customer Success Leader - The Americas @
- 2023 -2024 Americas Lead - Customer Success @
- 2014 -2024 Sr. Manager Customer Success, Global Solutions @
- 2012 -2014 Sr. Client Services Account Manager @
- 2008 -2012 Service Delivery Executive @
- 2006 -2008 Director of Operations, HR and Enterprise Account Manager @ True Solutions, Inc
- 2005 -2006 Workforce Service Manager @ BearingPoint (Formerly KPMG Consulting)
- 2000 -2004 Network Support Services Manager @ Tyler Technologies
- 1998 -2000 Sr. Corporate Recruiter @ Rent-A-Center Corporate Office
April Ford Skills
- Account Management
- Sales Support
- Mentoring
- Customer Relations
- Vendor Relations
- Service Delivery
- Recruitment/Retention
- Operations Management
- P&L responsibility
- Workforce Management
- ITIL v3 Foundations Certified
- Sales Operations
- Customer Service
- Data Center
- ITIL
- Managed Services
- Disaster Recovery
- Change Management
- Vendor Management
- PMP
- SDLC
- IT Service Management
- Management
- Process Improvement
- Business Process Improvement
- Project Management
- P&L Management
- Business Continuity
- Call Centers
- PMO
- Training
- Networking
- ERP
- Outsourcing
- Recruiting
- Consulting
- Project Planning
- Professional Services
- Human Resources
- Service Management
- IT Outsourcing
- Software Development Life Cycle (SDLC)
- Customer Relationship Management (CRM)
- Project Management Office (PMO)
- Incident Management
- Customer Relationship Management Crm
- Troubleshooting
- Strategic Planning
- Strategy
- Employee Relations
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
- Customer Relationship Management
- Project Management Office
April Ford Summary
- April Ford, based in Atlanta, GA, US, is currently a Customer Success Leader - The Americas at Digital Realty. April Ford brings experience from previous roles at Digital Realty, Wipro Technologies and SunGard Availability Services. With a robust skill set that includes Account Management, Sales Support, Mentoring, Customer Relations, Vendor Relations and more. April Ford has 2 emails and 2 mobile phone numbers on RocketReach.
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