We remove customer problems from your leadership agenda.
CX that fuels growth, not just service. Your customer experience should be a revenue driver, not a cost center. We transform service into sales, conversations into conversions, and CX into measurable ROI.
At ContactPoint360, we partner with Fortune 500s and high-growth brands to elevate customer interactions with AI-driven efficiency and human-led empathy. More than an outsourcer, we’re a growth partner, delivering:
✅ AI-powered CX with a human touch
✅ Omnichannel solutions that boost engagement & retention
✅ Industry-specific expertise for tailored results
✅ Scalable teams across nearshore, onshore & offshore locations
Want CX that pays dividends? Let’s talk.
We're proud to have a presence in 11 countries, with 12 delivery centers that support 31+ languages, 24/7, 365 days a year.
• McAllen, US 🇺🇸
• Toronto, Canada 🇨🇦
• Montreal, Canada 🇨🇦
• Monterrey, Mexico 🇲🇽
• Bogota, Colombia 🇨🇴
• Barranquilla, Colombia 🇨🇴
• Montego Bay, Jamaica 🇯🇲
• Athens, Greece 🇬🇷
• Cebu, Philippine 🇵🇭
• Bengaluru, India 🇮🇳
• Kerala, India 🇮🇳
• Cairo, Egypt 🇪🇬
• San Salvador, El Salvador 🇸🇻
• Durban, South Africa 🇿🇦
🏆 Better Business Bureau Award
⭐ A+ Rating!
🏆 AI Excellence Awards Program
🌟 Business Intelligence Group
🏅 IW (Inspiring Workplaces) Award
🌟 Culture & Purpose Award for North America!
🏆 AI Achievement of the Year - Globee Awards!
🥈 Won Silver Award! 🎊
🏆 Comparably Awards
• 2025 Best Company Career Growth!
• 2025 Best Company for Diversity
🏆 Certified as a Great Place to Work® 2020, 2021, 2022, 2023, 2024 and 2025
Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services. Our friendly, professional virtual receptionists answer calls, web chats, and texts, book appointments, qualify leads, handle new customer intake, answer questions, and make outbound calls for you and your business. You get the experience of an in-house receptionist, at a fraction of the cost. Our clients say it's the "best business decision" they've made.
Since 2015, we've answered over 1 million calls and chats for lawyers, consultants, agencies, contractors, and many more small businesses and independent professionals.
Our goal is to make your business more efficient and productive. We save you time and money, keep your existing clients happy, and help you grow your business with qualified leads.
About :
Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.
Our CRM Solutions, Inbound IVR and ACD applications and Outbound CTI platforms, provide clients with exceptional customer service options, answering solutions, stellar outbound telephone marketing, and near real-time reporting.
Ansafone supports clients from a variety of industries including Healthcare (HIPAA certified), Financial Services, Government, Consumer Packaged Goods, Electronics, Software, Automotive, Food, Beverage, Retail, Legal, and several other markets.
Call Us Now at 800-510-0514 for a Consultative Discussion or Quote for Answering or Call Center Services. Learn how Ansafone Contact Centers can become a seamless extension of you.
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Answering Services, Contact Center, Outsourcing, Inbound, Outbound, Live Chat, Email, Website Response, Bilingual, and Social Media Engagement
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