Anna Herd Email & Phone Number
Senior Customer Success Manager, Enterprise @ FullStory
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Anna Herd Location
- Chicago, IL, US
Anna Herd Work
- Senior Customer Success Manager, Enterprise @ (May 2025 - Present)
- Senior Customer Success Manager, Enterprise Mobile SME @ (May 2022 - April 2025)
- Customer Success Manager @ (December 2020 - May 2022)
- Success Associate @ (June 2018 - August 2020)
- Administrative Specialist @ (August 2016 - May 2018)
- Summer Global Intern @ (May 2017 - August 2017)
- Marketing Intern @ (May 2016 - August 2016)
- Marketing and Social Media Intern @ (June 2016 - July 2016)
- Call Center Representative @ (May 2015 - July 2015)
Anna Herd Education
- Clemson University
Bachelor’s Degree
2014-2017 - Holy Family Catholic High School
High School
2010-2014
Anna Herd Skills
- CSM
- Renewals
- Customer Satisfaction
- Interpersonal Skills
- Customer Experience
- Communication
- Client Onboarding
- Customer Success
- Social Media
- Marketing
- Event Planning
- Project Management
- Customer Relationship Management (CRM)
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Outlook
- InDesign
- Microsoft PowerPoint
- Salesforce
- Customer Service
- Public Speaking
- Teamwork
- Time Management
- Spanish
- Zendesk
- Account Management
- Relationship Building
- User Onboarding
- Freshworks CRM
- Customer Engagement
- Looker (Software)
- Account Expansion
- Strategic Account Development
- Technical Account Strategy
- Value Identification
- Value Realization
Anna Herd Summary
- Anna Herd, based in Chicago, IL, US, is currently a Senior Customer Success Manager, Enterprise at Fullstory. Anna Herd brings experience from previous roles at Appcues, Foodsby and Clemson University. Anna Herd holds a 2014 - 2017 Bachelor’s Degree @ Clemson University. With a robust skill set that includes CSM, Renewals, Customer Satisfaction, Interpersonal Skills, Customer Experience and more. Anna Herd has 3 emails and 1 mobile phone numbers on RocketReach.
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