Vice President - Customer Operations @ (June 2023 - July 2024)
Vice President - Professional Services @ (March 2022 - July 2023)
Sr Director, Customer Operations (Services and Support and Success) @ (October 2020 - March 2022)
Sr Director, Professional Services @ (December 2017 - October 2020)
Senior Manager - APAC @ (May 2017 - November 2017)
Senior Manager - Service Delivery and Customer Support @ (September 2015 - April 2017)
Senior Manager - Customer Support @ (April 2014 - August 2015)
EMEA Support Manager @ (November 2013 - April 2014)
Manager - Technical Support @ (April 2012 - November 2013)
Team Lead @ (April 2011 - April 2012)
Technical Lead @ (March 2008 - March 2011)
Senior Technical Support Engineer @ (July 2006 - March 2008)
Technical Support Engineer @ (June 2005 - July 2006)
Ankit Chadha Education
IBS Hyderabad
Master of Business Administration (M.B.A.) (Information Technology)
2002-2005
Ankit Chadha Skills
Project Management
Program Management
Budgeting
CSAT
Technical Leadership
Technical Discussions
Creative Problem Solving
Cross-functional Team Leadership
SaaS
Customer Experience Management
Leadership
Enterprise Software
Business Intelligence
Process Improvement
Microsoft SQL Server
SDLC
Software Implementation
Integration
Management
IIS
Account Management
Pre-sales
Cloud Computing
Service Delivery
Knowledge Management
Escalations Management
Requirements Analysis
Software Project Management
Software Development Life Cycle (SDLC)
Software as a Service (SaaS)
XML
Bus
Service Recovery
Schedules
Reports
Complaints
Languages
ASP
Incident Handling
Execution
Scripting
Sun Microsystems
Distance Learning
Process Enhancement
Academic
Fine Tuning
Organizational Structure
Engineering
Finalization
Applications
HTML
Hindi
Web Technologies
Incident
Delivery
Communication
Internships
Efficient
Towers
Financial Institutions
Performance Management
Business Analysis
Profit
Removing
Organizational Culture
Appraisals
Campaigns
Finance
Visualization
Strategies
CRM
Resource Management
Middle East
Service Standards
Process Operations
Accounting System
SSIS
Interfacing
Solution
Cross Functional Team Leadership
Gaps
Report Manager
Concept Design
Education
Africa
Data Mapping
Calls
Norms
Software
Internet Technologies
Transitioning
JavaScript
Talent Management
Operations
Hyderabad
Resolve
DOS
Customer Service
Manufacturing
IEC
Aspen HYSYS
Evaluation
Software as a Service Saas
Technical Support
DHTML
SSRS
Mapping Client
Java
Science
Secondary Research
Key Account Management
Windows 95
Business Services
Surveying
Escalation
Asia Pacific
Databases
Policy
Sum
Customer Satisfaction
Responsibility
Cost
Training and Development
Operating Systems
Guidelines
Monitors
Insurance Planning
Implementer
Client Co Ordination
SumTotal
Synopsis
RAM
Data Migration
Accounting
Compilation
Team Management
Microsoft Office
Analysis
Credentials
English
Decision Making
Apollo
Training
Project
Meetings
Punjabi
Oracle
Banking
Presentations
Europe
Visual Basic
12.x
Client Requirements
Software Development Life Cycle Sdlc
ASP.NET
Pre Sales
Crisis Management
System
Business Excellence
Unix
Automation
Customer Retention
Project Governance
Software Development Life Cycle
Software as a Service
Ankit Chadha Summary
Ankit Chadha, based in Sacramento, CA, US, is currently a Senior Vice President- Customer Operations at Convey. Ankit Chadha brings experience from previous roles at PowerSchool. Ankit Chadha holds a 2002 - 2005 Master of Business Administration (M.B.A.) in Information Technology @ IBS Hyderabad. With a robust skill set that includes Project Management, Program Management, Budgeting, CSAT, Technical Leadership and more. Ankit Chadha has 2 emails and 2 mobile phone numbers on RocketReach.
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