2022 -2023 Vice President - Professional Services @
2020 -2022 Sr Director, Customer Operations (Services and Support and Success) @
2017 -2020 Sr Director, Professional Services @
2017 -2017 Senior Manager - APAC @
2015 -2017 Senior Manager - Service Delivery and Customer Support @
2014 -2015 Senior Manager - Customer Support @
2013 -2014 EMEA Support Manager @
2012 -2013 Manager - Technical Support @
2011 -2012 Team Lead @
2008 -2011 Technical Lead @
2006 -2008 Senior Technical Support Engineer @
2005 -2006 Technical Support Engineer @
Ankit Chadha Education
IBS Hyderabad
Master of Business Administration (M.B.A.) (Information Technology)
2002-2005
Ankit Chadha Skills
Project Management
Program Management
Budgeting
CSAT
Technical Leadership
Technical Discussions
Creative Problem Solving
Cross-functional Team Leadership
SaaS
Customer Experience Management
Leadership
Enterprise Software
Business Intelligence
Process Improvement
Microsoft SQL Server
SDLC
Software Implementation
Integration
Management
IIS
Account Management
Pre-sales
Cloud Computing
Service Delivery
Knowledge Management
Escalations Management
Requirements Analysis
Software Project Management
Software Development Life Cycle (SDLC)
Software as a Service (SaaS)
XML
Bus
Service Recovery
Schedules
Reports
Complaints
Languages
ASP
Incident Handling
Execution
Scripting
Sun Microsystems
Distance Learning
Process Enhancement
Academic
Fine Tuning
Organizational Structure
Engineering
Finalization
Applications
HTML
Hindi
Web Technologies
Incident
Delivery
Communication
Internships
Efficient
Towers
Financial Institutions
Performance Management
Business Analysis
Profit
Removing
Organizational Culture
Appraisals
Campaigns
Finance
Visualization
Strategies
CRM
Resource Management
Middle East
Service Standards
Process Operations
Accounting System
SSIS
Interfacing
Solution
Cross Functional Team Leadership
Gaps
Report Manager
Concept Design
Education
Africa
Data Mapping
Calls
Norms
Software
Internet Technologies
Transitioning
JavaScript
Talent Management
Operations
Hyderabad
Resolve
DOS
Customer Service
Manufacturing
IEC
Aspen HYSYS
Evaluation
Software as a Service Saas
Technical Support
DHTML
SSRS
Mapping Client
Java
Science
Secondary Research
Key Account Management
Windows 95
Business Services
Surveying
Escalation
Asia Pacific
Databases
Policy
Sum
Customer Satisfaction
Responsibility
Cost
Training and Development
Operating Systems
Guidelines
Monitors
Insurance Planning
Implementer
Client Co Ordination
SumTotal
Synopsis
RAM
Data Migration
Accounting
Compilation
Team Management
Microsoft Office
Analysis
Credentials
English
Decision Making
Apollo
Training
Project
Meetings
Punjabi
Oracle
Banking
Presentations
Europe
Visual Basic
12.x
Client Requirements
Software Development Life Cycle Sdlc
ASP.NET
Pre Sales
Crisis Management
System
Business Excellence
Unix
Automation
Customer Retention
Project Governance
Software Development Life Cycle
Software as a Service
Ankit Chadha Summary
Ankit Chadha, based in Sacramento, CA, US, is currently a Senior Vice President- Customer Operations at Convey. Ankit Chadha brings experience from previous roles at PowerSchool. Ankit Chadha holds a 2002 - 2005 Master of Business Administration (M.B.A.) in Information Technology @ IBS Hyderabad. With a robust skill set that includes Project Management, Program Management, Budgeting, CSAT, Technical Leadership and more. Ankit Chadha has 3 emails and 2 mobile phone numbers on RocketReach.
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