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Andy Webster Location
Dundee, GB
Andy Webster Work
2026 -now Vice President - Business Development - Emerging Markets, EMEA @
2025 -2026 Growth Accelerator EMEA | Sales and Account Management | Energy and Infrastructure @
2024 -2026 Managing Consultant @ AW Consulting
2024 -2025 Management Consultant @
2023 -2024 Vice President Global Accounts @
2019 -2023 Managing Director @
2014 -2018 Director of Group Central Services @
2013 -2014 Director of Planning and Insight @
2010 -2013 Head of Design and Delivery @
2007 -2010 Owner and Managing Consultant @ Realign Business Consulting Ltd
2002 -2007 Managing Consultant @
2005 -2005 Interim Head of Planning and Operations @
2001 -2002 Resource Planning Manager @
1999 -2001 Resource Planning Manager @
1996 -1999 Business Analyst @
Andy Webster Education
University of Edinburgh
(Marketing, Communications)
1992-1995
University of Edinburgh
(Communications, Marketing, Advertising)
Andy Webster Skills
Contact Centre
Call Center
Customer Experience
Service Delivery
IVR
Interaction Design
Customer Service
Resource Management
Call Routing
Management Consulting
Cross-functional Team Leadership
Contact Centers
Business Analysis
Call Centers
Team Leadership
Workforce Management
Strategy
Management
Business Process Improvement
Project Management
Performance Management
Process Improvement
Integration
Telecommunications
Stakeholder Management
Outsourcing
Operations Management
Genesys
Business Process
Project Planning
Fault Management
Start-ups
Training
Project Delivery
Team Management
Business Transformation
Business Strategy
Analysis
Managed Services
ERP
Software Project Management
Recruiting
Leadership
Change Management
Photoshop
Start Ups
Offshoring
Accountants
Cross Functional Team Leadership
Graphic Design
SQL
Services
Consulting
Business Development
Business Intelligence Bi
Business Intelligence
Andy Webster Summary
Andy Webster, based in Dundee, GB, is currently a Vice President - Business Development - Emerging Markets, EMEA at EXL. Andy Webster brings experience from previous roles at EXL, AW Consulting, The Knowledge Group and Webhelp. Andy Webster holds a 1992 - 1995 University of Edinburgh. With a robust skill set that includes Contact Centre, Call Center, Customer Experience, Service Delivery, IVR and more. Andy Webster has 1 emails and 2 mobile phone numbers on RocketReach.
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