Andy Ong Email & Phone Number
Business Intelligence Manager @ TDCX
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Andy Ong Location
- Kuala Lumpur, MY
Andy Ong Work
- Business Intelligence Manager @ (February 2023 - Present)
- Business Analytics Manager @ (October 2018 - February 2023)
- Pricing Advisor @ (June 2016 - May 2017)
- Sales Analyst @ (November 2014 - May 2016)
- Senior Metrics and Reporting Analyst @ (June 2011 - October 2014)
- Senior IT Operations Analyst @ (March 2007 - May 2011)
- Senior Education and Training Specialist @ MCSB Systems (Penang) Sdn Bhd (October 2000 - February 2007)
- Junior IT Executive @ Bax Global (Penang) Sdn Bhd (April 2000 - September 2000)
- Junior System Engineer @ Alpine Innovation Sdn Bhd (February 1998 - February 2000)
Andy Ong Education
- Deakin University Australia
Bachelor of Commerce (Economics & MIS)
1995-1997 - 1994 South Australian Matriculation (SAM) Disted College Penang
Degree Educational; Bachelor of Commerce (Deakin)
1994-1995 - St. Xavier's Instituition Penang 1983-1993
Andy Ong Skills
- Analysis
- Analytics
- Analytics and Transformation
- Business Analysis
- Business Analytics
- Business Impact Analysis
- Business Intelligence (BI)
- Business Ipact
- Business Operations
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Transformation
- Career Development
- Coaching
- Commercials
- Communication
- Contact Centers
- Continuous Process Improvement
- Critical Thinking
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Support
- Dashboard
- Data Analysis
- Data Analytics
- Data Governance
- Data Management
- Data Migration
- Data Modeling
- Data Quality
- Data Systems
- Data Visualization
- Data-driven Decision Making
- Extract, Transform, Load (ETL)
- IT Service Management
- Interpreting Data
- Leadership Mentoring
- Lean Six Sigma
- Management
- Microsoft Access
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Net Promoter Score
- Operations Management
- People Management
- Presentations
- Problem Solving
- Process Improvement
- Productivity Improvement
- Program Management
- Project Management
- Relational Databases
- Requirements Analysis
- Resolutions
- Resource Management
- Risk Management
- Root Cause Problem Solving
- Solver
- Statements of Work (SOW)
- Statistical Data Analysis
- Strategic Leadership
- Tableau
- Team Management
- Virtual Teams
- Visualization
- Process Automation
- Revenue Cycle Management
- Integration
- Team Leadership
- Cross Functional Team Leadership
Andy Ong Summary
- Andy Ong, based in Kuala Lumpur, MY, is currently a Business Intelligence Manager at TDCX. Andy Ong brings experience from previous roles at Teleperformance Malaysia, Dell and Atmel Corporation. Andy Ong holds a 1995 - 1997 Bachelor of Commerce in Economics & MIS @ Deakin University Australia. With a robust skill set that includes Analysis, Analytics, Analytics and Transformation, Business Analysis, Business Analytics and more. Andy Ong has 1 emails and 1 mobile phone numbers on RocketReach.
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