2010 -2016 Workforce Planning, Analytics, and Quality Manager @
2009 -2010 Event Manager @
2006 -2010 Workforce Manager @
2005 -2007 Workforce Manager @
2003 -2004 Senior Long Range Planning Analyst @ Sears & Robuck
2002 Bank Officer @
Alexander Wareham Education
University at Buffalo
Geography and international trade (Geography)
1992-1995
University at Buffalo
Bachelor's degree
Alexander Wareham Skills
Call Centers
Workforce Management
Call Center
Analysis
Forecasting
Performance Management
Strategy
Management
Contact Centers
Recruiting
Change Management
Human Resources
Business Analysis
Customer Service
Project Planning
Process Improvement
Leadership
Employee Relations
CRM
Operations Management
Customer Experience
Customer Satisfaction
Team Building
Analytics
Strategic Planning
Business Process Improvement
Analytical Skills
Software
Network Security
Cryptography
Alexander Wareham Summary
Alexander Wareham, based in New York, United States, is currently a Calabrio Workforce Management Knowledge Manager at Calabrio, Inc.. Alexander Wareham brings experience from previous roles at Calabrio, Inc., Aaa Western and Central New York and Fiserv. Alexander Wareham holds a 1992 - 1995 Geography and international trade in Geography @ University at Buffalo. With a robust skill set that includes Call Centers, Workforce Management, Call Center, Analysis, Forecasting and more. Alexander Wareham has 3 mobile phone numbers on RocketReach.
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