Alexander Cueto Email & Phone Number
Call Center Trainer and Online EFL Teacher
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Alexander Cueto Location
- United States
Alexander Cueto Work
- Call Center Trainer and Online EFL Teacher @ Universidad APEC (UNAPEC) (February 2012 - Present)
- Assessment Specialist @ Instituto Cultural Dominico Americano (October 2018 - August 2023)
- Team Leader and Coach @ Instituto Cultural Dominico Americano (January 2016 - January 2019)
- English Teacher @ Instituto Cultural Dominico Americano (April 2003 - October 2018)
- Recruitment Consultant @ (September 2018 - September 2019)
- Academic Supervisor @ (January 2016 - August 2018)
- Customer Service and Technical Support Certified Trainer @ Laurus International (October 2010 - October 2014)
- Technical Support and Customer Care Trainer @ (October 2006 - October 2014)
- Commercial Director @ (January 2002 - January 2005)
- Sales and Administrative Supervisor @ (January 2001 - June 2003)
- Game Director @ (January 1998 - January 2001)
- Floor Manager @ (January 1995 - January 1998)
Alexander Cueto Education
- School for International Training
SIT TESOL Certificate Trainer (Education in TESOL)
2017-2018 - Pontificia Universidad Católica Madre y Maestra
Master's degree (TESOL Education and EFL)
2004-2006 - Universidad APEC
Postgraduate Certificate (Finance, General)
2002-2003 - Universidad del Caribe, Dominican Republic
Major (Management, Education and Pedagogy)
2000-2002 - Instituto de Educacion Continuada Hamilton Jones
Certificate (Sales)
1994-1994
Alexander Cueto Skills
- Job Skills
- Interactive Voice Response (IVR)
- Multitasking
- Customer Interaction
- Computer Literacy
- Italian
- Online Communications
- Online Teaching
- Instructional Design
- Administration
- Team Leadership
- Coaching
- Financial Analysis
- Customer Service
- Training
- Leadership
- Customer Satisfaction
- Management
- Program Management
- Call Centers
- Microsoft Excel
- English
- Team Management
- Telecommunications
- Spanish
- Teamwork
- Technical Training
- Team Building
- System Administration
- Accounting
- Outsourcing
- Customer Experience
- Event Planning
- BPO
- Teaching
- Analysis
- Marketing
- Customer Relations
- Business Development
- New Business Development
- Activity Planning
- Customer Retention
- Sales Operations
- International Business
- Contact Centers
- Public Relations
- Operations Management
- Customer Relationship Management (CRM)
- Casino Marketing
- Group Presentations
- Analytical Skills
- Client Relations
- Customer Loyalty
- Customer Service Management
- Customer Support
- Decision-Making
- Educational Assessment
- Interpersonal Skills
- Interpreting
- Negotiation
- New Hire Training
- Organizational Effectiveness
- Sales
- Service Standards
- Soft Skills
- Talent Management
- Teacher Training
- Training and Development (HR)
- Customer Relationship Management Crm
- Customer Relationship Management
Alexander Cueto Summary
- Alexander Cueto, based in United States, is currently a Call Center Trainer and Online EFL Teacher at Universidad APEC (UNAPEC). Alexander Cueto brings experience from previous roles at Instituto Cultural Dominico Americano and AloricaDR. Alexander Cueto holds a 2017 - 2018 SIT TESOL Certificate Trainer in Education in TESOL @ School for International Training. With a robust skill set that includes Job Skills, Interactive Voice Response (IVR), Multitasking, Customer Interaction, Computer Literacy and more. Alexander Cueto has 2 emails and 1 mobile phone numbers on RocketReach.
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