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Alex Maples Location
Denton, TX, US
Alex Maples Work
Work At Home Help Desk Contractor Tier 2 @ (July 2019 - Present)
Field Support Specialist @ Field Advantage (January 2016 - September 2023)
Owner and Head Technician @ TRUIT Denton Computer Repair - Residential and Business (January 1998 - September 2023)
Telecommute Help Desk @ (April 2017 - July 2019)
NECPS @ (June 2014 - May 2015)
Global Help Desk for AIG @ (April 2013 - December 2013)
Office Manager, Install and Monitoring Technician @ iCare Offender Solutions (November 2012 - April 2013)
drummer and musician lessons teacher @ Alex Maples Drummer and Lessons Teacher (January 1993 - February 2013)
Advanced Technical Support @ (May 2010 - July 2010)
iTunes Technician @ (August 2009 - January 2010)
Apple iPhone Technician @ (March 2009 - June 2009)
Network and IT Technician @ Tigerbyte Solutions Inc. (October 2008 - January 2009)
Subcontractor Field Technician @ Geek On Wheels (March 2007 - October 2008)
FISC OPS and Techline Information Technology Support @ (October 2006 - December 2006)
Internet Coordinator @ Verizon Information Services (March 2004 - June 2006)
Mail Coordinator and Distribution @ Peirson & Patterson, LLC / Digital Docs (March 2003 - March 2004)
Satellite Direcway Technician @ (November 1999 - March 2003)
Web Hosting Support @ (November 1999 - March 2003)
E-Form and Technical Support Technician @ Stream Global Services (October 1997 - November 1999)
Telemarketer @ General Telemarketing Inc (January 1997 - October 1997)
Telesurvey Specialist @ M/A/R/C Inc (October 1996 - January 1997)
Telemarketer @ Advanced Telemarketing Systems Inc (May 1995 - October 1996)
Alex Maples Education
Trinity Christian Academy
high school diploma (music and computers)
1986-1992
Alex Maples Skills
Access
Active Directory
Call Center
Computer Hardware
Computer Repair
Customer Service
Customer Support
DNS
Data Center
Databases
Hardware
Help Desk Support
Information Technology
Linux
Microsoft Exchange
MySQL
Network Administration
Networking
OS X
Operating Systems
Outlook
Printers
Routers
SQL
Servers
Software Installation
Sound
Switches
System Administration
TCP/IP
Technical Support
Telecommunications
Troubleshooting
Unix
VPN
Virtual Private Network (VPN)
VoIP
Windows
Windows 7
Windows Server
Windows XP
Wireless
XP
Alex Maples Summary
Alex Maples, based in Denton, TX, US, is currently a Work At Home Help Desk Contractor Tier 2 at Transcom. Alex Maples brings experience from previous roles at Field Advantage, TRUIT Denton Computer Repair - Residential and Business, teleNetwork and iFORWARDSolutions. Alex Maples holds a 1986 - 1992 high school diploma in music and computers @ Trinity Christian Academy. With a robust skill set that includes Access, Active Directory, Call Center, Computer Hardware, Computer Repair and more. Alex Maples has 5 emails and 2 mobile phone numbers on RocketReach.
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