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Aisling McCarthy Location
Ireland
Aisling McCarthy Work
2026 -now Transformation Director @
2024 -now Founding Member @
2021 -2026 Global Senior Manager Business Engagement and Change Experience (Director level) @
2019 -2021 Global Principal Manager and Director, Amazon Business Customer Service @
2017 -2019 Site Leader - Selling Partner Support - Cork, Germany and VCC EMEA @
2017 -2018 Chairperson @
2012 -2017 Head of Customer Experience and Operations Improvement @
2012 -2012 Customer Support Manager @
2009 -2012 Customer Relations Manager @
2005 -2009 Sales, Marketing and Customer Services Manager @
1998 -2004 Business Development Executive and Customer Services Manager @
Aisling McCarthy Education
Irish Management Institute
Master of Business Studies (MBS) in Business Practice (Finance, Stratety & Innovation and Data Business)
2015
Trinity College Dublin
Bachelor of Arts (BA) in Management
Aisling McCarthy Skills
Customer Experience Transformation
Cross-functional Team Leadership
Strategy
CRM
Management
Customer Relations
Change Management
Continuous Improvement
Customer Satisfaction
Business Strategy
Innovation Development
Customer Service
Performance Management
Project Planning
Leadership
Strategic Communications
New Business Development
Supply Chain
Budgets
Business Model Innovation
Project Management
Business Planning
Negotiation
Integration
Key Account Management
Business Analysis
Logistics
Competitive Analysis
Sales Operations
Sales
Supply Chain Management
Demand
Budgeting
People Management
Pricing
Forecasting
ERP
Contract Negotiation
Process Improvement
Product Development
Marketing
Team Leadership
Strategic Planning
Sales Management
Product Marketing
Training
Contract Management
Crisis Management
Account Management
CX
Social Media
Cross Functional Team Leadership
Aisling McCarthy Summary
Aisling McCarthy, based in Ireland, is currently a Transformation Director at Kraken. Aisling McCarthy brings experience from previous roles at KELLA and Amazon. Aisling McCarthy holds a Master of Business Studies (MBS) in Business Practice in Finance, Stratety & Innovation and Data Business @ Irish Management Institute. With a robust skill set that includes Customer Experience Transformation, Cross-functional Team Leadership, Strategy, CRM, Management and more. Aisling McCarthy has 3 emails on RocketReach.
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