Aisling McCarthy Email

Transformation Director @ Kraken Technologies

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Aisling McCarthy Location

Ireland

Aisling McCarthy Work

Transformation Director @ (March 2026 - Present)
Founding Member @ (November 2024 - Present)
Global Senior Manager Business Engagement and Change Experience (Director level) @ (May 2021 - March 2026)
Global Principal Manager and Director, Amazon Business Customer Service @ (July 2019 - May 2021)
Site Leader - Selling Partner Support - Cork, Germany and VCC EMEA @ (August 2017 - July 2019)
Chairperson @ (January 2017 - June 2018)
Head of Customer Experience and Operations Improvement @ (December 2012 - August 2017)
Customer Support Manager @ (January 2012 - January 2012)
Customer Relations Manager @ (January 2009 - January 2012)
Sales, Marketing and Customer Services Manager @ (January 2005 - January 2009)
Business Development Executive and Customer Services Manager @ (January 1998 - January 2004)

Aisling McCarthy Education

Irish Management Institute
Master of Business Studies (MBS) in Business Practice (Finance, Stratety & Innovation and Data Business)
2015
Trinity College Dublin
Bachelor of Arts (BA) in Management

Aisling McCarthy Skills

Account Management
Budgeting
Budgets
Business Analysis
Business Model Innovation
Business Planning
Business Strategy
Business Transformation Planning
CRM
Career Development Coaching
Career Management
Career Path Planning
Career Strategist
Change Management
Coaching
Communication
Competitive Analysis
Continuous Improvement
Contract Management
Contract Negotiation
Crisis Management
Cross-functional Collaborations
Cross-functional Team Leadership
Culture Change
Customer Engagement Optimisation
Customer Experience Transformation
Customer Journey Mapping
Customer Relations
Customer Satisfaction
Customer Service
Demand
ERP
Employee Engagement
Employee Experience Enhancement
Energy Industry
Executive Coaching
Executive Development
Executive Management
Forecasting
Global Change Management
Innovation & Insights
Innovation Development
Innovation Management
Integration
Key Account Management
Leadership
Leadership Development Strategies
Logistics
Management
Marketing
Negotiation
Net Promoter Score
New Business Development
Operational Efficiency
Operational Excellence
Operational Performance Metrics
Optimization
Organisational Effectiveness Improvement
Organizational Design
Organizational Effectiveness
People Management
Performance Management
Pricing
Process Efficiency Enhancement
Process Improvement
Product Development
Product Marketing
Project Management
Project Planning
Regulatory Compliance
Regulatory Compliance Management
Sales
Sales Management
Sales Operations
Strategic Communications
Strategic Leadership
Strategic Planning
Strategic Resource Allocation
Strategy
Supply Chain
Supply Chain Management
Team Leadership
Technology Enabled Business Transformation
Training
Transformation Programme Leadership
Transition Management
CX
Social Media
Cross Functional Team Leadership

Aisling McCarthy Summary

Aisling McCarthy, based in Ireland, is currently a Transformation Director at Kraken. Aisling McCarthy brings experience from previous roles at KELLA and Amazon. Aisling McCarthy holds a Master of Business Studies (MBS) in Business Practice in Finance, Stratety & Innovation and Data Business @ Irish Management Institute. With a robust skill set that includes Account Management, Budgeting, Budgets, Business Analysis, Business Model Innovation and more. Aisling McCarthy has 3 emails on RocketReach.