Mimi Nguyen Email & Phone Number
VP of Product and GM - Agentic Customer Service @ Kraken Technologies
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Mimi Nguyen Location
- New York, NY, US
Mimi Nguyen Work
- VP of Product and GM - Agentic Customer Service @ (September 2025 - Present)
- Co-Founder @ (June 2020 - April 2026)
- SVP Product Management @ (July 2024 - September 2025)
- Senior Vice President - Product Management @ (May 2023 - July 2024)
- Vice President, CCaaS @ (April 2021 - May 2023)
- Vice President Of Product Management @ (December 2016 - June 2020)
Mimi Nguyen Education
- Purdue University
Telecommunications and Networking
Mimi Nguyen Skills
- Agile Methodologies
- Artificial Intelligence (AI)
- Big Data
- Business Intelligence
- Business Operations
- Business Portfolio Management
- Business Transformation
- Call Center
- Cloud Computing
- Cloud Operations
- Contact Center
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Design
- Customer Service
- Design Thinking
- Enterprise Software
- Hospitality Management
- Interior Design
- Leadership
- Microsoft SQL Server
- Mindfulness
- New Business Development
- Product Launch
- Product Led Growth
- Product Management
- Product Operations
- Professional Services
- Program Management
- Project Management
- SQL
- SSIS
- SaaS
- SaaS Development
- Scrum
- SharePoint
- Software Design
- Software Development
- Software Project Management
- Strategic Consulting
- Strategic Planning
- Strategy
- Technical Support
- VoIP
- Information Technology
- Technology
- SDLC
- Zoo
- Agile Project Management
- Computing
- Software as a Service Saas
- Crystal Reports
- Engineering
- Business Objects
- Operations
- Portfolio Development
- Voice Over Ip Voip
- Contact Centers
- Managed Services
- Cloud Applications
- Cross Functional Team Leadership
- Infrastructure Planning
- Management
- Design
- Call Centers
- Services
- Integration
- Databases
- Artificial Intelligence Ai
- Product Strategy
- Project Management Office Pmo
- Software as a Service
- Artificial Intelligence
- Project Management Office
- Voice Over Ip
Mimi Nguyen Summary
- Mimi Nguyen, based in New York, NY, US, is currently a VP of Product and GM - Agentic Customer Service at Kraken. Mimi Nguyen brings experience from previous roles at Viagem Hospitality Group, Gong and Talkdesk. Mimi Nguyen holds a Telecommunications and Networking @ Purdue University. With a robust skill set that includes Agile Methodologies, Artificial Intelligence (AI), Big Data, Business Intelligence, Business Operations and more. Mimi Nguyen has 3 emails and 2 mobile phone numbers on RocketReach.
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