AireContact Information

AireContact is a cloud-based contact center solution that innovatively solves the challenges of inconsistent voice quality associated with traditional cloud-hosted contact center solutions by combining the award-winning AireSpring leading MPLS and managed IP network with next-gen software capabilities. This proprietary technology built from the ground up for cloud hosted delivery allows each customer to have a custom implementation using a single platform regardless of size. Specifically designed to deliver call center interaction and management tools for the vastly under served small and mid-size businesses and distributed enterprise markets, AireContact delivers an all-in-one virtual cloud-based software and end-to-end fully managed network solution via our high performance, scalable and secure IP-based network with the largest national footprint available. The end result is a full service enterprise-class contact center solution that is highly reliable and cost effective for both in- and out-bound call centers. From very small businesses to large, distributed enterprises – contact centers everywhere now have the ability to cost effectively harness the power of the cloud and deploy a solution quickly, efficiently, and more effectively to meet the demands of omni-channel, online, anywhere.