Director of Customer Success @ (October 2021 - July 2022)
Director of Customer Success @ (August 2020 - October 2021)
Customer Success Onboarding Manager @ (October 2019 - June 2020)
Customer Success Manager @ (October 2018 - November 2019)
Client Services Manager @ (July 2017 - October 2018)
Sr Client Advocate @ (June 2015 - July 2017)
Project Manager @ (December 2013 - June 2015)
Sales Manager @ El Globo zona 10 (December 2012 - October 2013)
Account Excecutive @ Charter Supply (January 2006 - January 2010)
Account Executive @ P&P Corp (May 2005 - December 2005)
General Manager @ Orbe Tv (September 1999 - May 2005)
Adrian Martinez Education
Trailhead by Salesforce
Ranger (Salesforce Admin)
2018-2020
University of Louisiana at Lafayette
Bachelor's degree (Marketing/Finance)
2010-2012
American School of Guatemala
High School Diploma
1986-1999
Adrian Martinez Skills
Account Management
B2B
Business Development
Business Planning
Business Process Improvement
Business Strategy
CRM
Client Relations
Coaching
Creative Solutions Provider
Creative Strategy
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Success
Customer Support
English
Entrepreneurship
Executive Leadership
Financial Analysis
Global Teams
IT Escalation
Leadership
Management
Marketing
Marketing Communications
Marketing Management
Marketing Strategy
Microsoft Excel
Microsoft Office
Negotiation
New Business Development
Organizational Development
Problem Solving
Process Improvement
Process Optimization (Manufacturing)
Product Adoption
Professional Services
Program Management
Project Management
Project Planning
Sales
Sales Management
Sales Process
Salesforce.com
Sensitive Information
Service Operations
Software as a Service (SaaS)
Spanish
Start-ups Management
Strategic Financial Planning
Strategic Planning
Strategic Services
Strategy
Team Building
Team Leadership
Ticketing Systems
Training
Creative Content Production
Publication Development
Publication Planning
Editing
Social Media
Marketing Research
Market Research
Social Media Marketing
Research
Advertising
Customer Relationship Management Crm
Customer Relationship Management
Software as a Service
Adrian Martinez Summary
Adrian Martinez, based in Spring, TX, US, is currently a Director of Customer Success at Verifi® Concrete. Adrian Martinez brings experience from previous roles at Perry Homes, LAM Customer Lifecycle Consulting, FieldLevel and Poolsure | An Aquasol Company. Adrian Martinez holds a 2018 - 2020 Ranger in Salesforce Admin @ Trailhead by Salesforce. With a robust skill set that includes Account Management, B2B, Business Development, Business Planning, Business Process Improvement and more. Adrian Martinez has 3 mobile phone numbers on RocketReach.
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