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Adnan Khalid Location
Wylie, TX, US
Adnan Khalid Work
2022 -now Vice President of Account Management @
2022 -2022 Vice President of Global Operations @
2021 -2022 Vice President Operations @
2020 -2021 Vice President Operations @
2016 -2020 Senior Director of Client Solutions @
2014 -2016 Director of Workforce Management @
2011 -2014 Director of Client Services @
2009 -2011 Director of Operations @
2004 -2009 Sr. Call Center Manager @
2002 -2004 Floor Manager @
2000 -2002 Technical Support Supervisor @
1998 -2000 Technical Support Engineer @
Adnan Khalid Education
Florida Atlantic University
(Computer Science)
1999-2004
University of Florida
(Chemistry)
1998-1999
Adnan Khalid Skills
Management
Customer Satisfaction
Operations Management
Service Delivery
Vendor Management
Call Centers
Leadership
Strategic Planning
Outsourcing
Customer Service
Customer Relationship Management (CRM)
Process Improvement
Team Management
Team Leadership
Workforce Management
Performance Management
Sales
Customer Experience
BPO
Contact Centers
Adnan Khalid Summary
Adnan Khalid, based in Wylie, TX, US, is currently a Vice President of Account Management at Concentrix. Adnan Khalid brings experience from previous roles at TaskUs and Teleperformance. Adnan Khalid holds a 1999 - 2004 Florida Atlantic University. With a robust skill set that includes Management, Customer Satisfaction, Operations Management, Service Delivery, Vendor Management and more. Adnan Khalid has 3 emails and 3 mobile phone numbers on RocketReach.
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