With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience. Activated by the ACX Operating Model—a combination of technology, methodology, and expertise—enterprises can easily create and manage high-performing AI agents that deliver personalized interactions across channels. Since 2016, Ada has powered more than 6.4 billion interactions for global brands like Ancestry, Cebu Pacific, IPSY, monday.com, Pinterest, Square, and Sky, delivering extraordinary experiences at scale. Learn more at ada.cx.
| Website | https://www.ada.cx/ |
| Revenue | $88.4 million |
| Employees | 787 (287 on RocketReach) |
| Industry | Software Development |
| Keywords | Customer Support Automation, Customer Service Chatbot, Customer Experience Automation, Ai Customer Service, Chatbot Platform, Automated Customer Service, Customer Communication Platform, Ai For Customer Support, Digital Customer Service, Customer Engagement Platform, Conversational Ai, Ai Driven Automation, Conversational Ai Platform, Helpdesk Automation, Ai Powered Chatbot, Ai Chatbot Solutions, Enterprise Chatbot, Intelligent Automation, Multilingual Chatbot, Self Service Chatbot |
| Competitors | Zendesk Sell, LivePerson, Intercom, Manychat, Drift, Tidio, HappyFox, Overseas Examinations Commission, Chatfuel, Olark +48 more (view full list) |
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Ada Questions
The Ada annual revenue was $88.4 million in 2026.
Mike Murchison is the Co-Founder and CEO of Ada.
287 people are employed at Ada.
Ada is based in Toronto, Ontario.
Top Ada Employees
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Mike Murchison
Co-Founder and CEO at Ada
Toronto, ON, CA31 -
David Hariri
Co-Founder and Board Member at Ada
Toronto, ON, CA35+ -
Long Dinh
Chief Financial Officer at Ada
Toronto, ON, CA31 -
Monica Jain
Vice President of Partnerships at Ada
Toronto, ON, CA34 -
Sal Uslugil
Chief Revenue Officer (CRO) at Ada
Washington, DC, US35+ -
Danielle Wanderer
Chief Marketing Officer at Ada
Bozeman, MT, US25+ -
22
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Hemal Kanani
Chief Customer Officer at Ada
New York, NY, US45+ -
Deidre Moore
Vice President, Growth Marketing at Ada
Boston, MA, US35+ -
Jelani Lewis
Partner Programs and Operations Manager at Ada
Ottawa, ON, CA21
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