Acer Technology Stack

8x8 Virtual Contact Center allows client to integrate their locations and employees into one unified virtual call center.

Bazaarvoice Express is an affordable, enterprise-class customer review solution that makes sharing their insights simple.

Concentrix is a customer experience services and technologies companythat helps to create better business outcomes and differentiate its clients through technology, design, data, process, and people.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.

Lithium offers a range of products to cover all areas of social media management, from customer engagement and customer service, to social marketing. The integrated solution provides a single platform from which to manage conversions across social networks, websites, and mobile devices.

Acumatica is the delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real time view of customers business anytime, anywhere.

Adyen is a payment processing platform built for businesses within any sector, with tools for accepting payments in multiple formats and optimizing growth.

Boku is a mobile payments network providing mobile-enhanced payments in e-commerce and at physical point-of-sale.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Microsoft Invoicing is an online & mobile invoicing solution which allows users to create & send PDF format invoices to customers and accept payments via Pay.

Microsoft Procurement delivers business value through proactive, innovative, compliant, and cost effective global solutions that include engagement of suppliers that are compliant, capable, and competitive.

NCR Retail delivers software and hardware point of sale (POS) solutions for retailers, restaurants and venues.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

FrameMaker is one of Adobe's desktop publishing offering and a piece of Adobe's Creative Suite of design products.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Alibaba Cloud is a suite of cloud computing solutions that provides cloud products and services for databases, networking, security, analytics & big data, domains & website management, application services, media services and middleware.

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon Elastic Transcoder is media transcoding in the cloud. It is designed to be a highly scalable, easy to use and a cost effective way for developers and businesses to convert (or “transcode”) media files from their source format into versions that will playback on devices like smartphones, tablets and PCs.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Amazon Forecast is a fully managed, machine learning service by AWS, designed to help users produce highly accurate forecasts from time-series data.

Amazon Lex is a fully managed service for building conversational interfaces into any application using voice and text.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

Apache MXNet is an open-source deep learning software framework, used to train and deploy deep neural networks.

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation

Business Catalyst is an all-in-one business website and online marketing solution, built for web designers.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

Arlo offers a cloud based software for managing training and events.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Cross-platform plugin plays animations, videos and sound files in .SWF format.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).

Android Studio is the integrated development environment (IDE) for Google's Android operating system, built on JetBrains' IntelliJ IDEA software and designed specifically for Android development.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.

Adobe Photoshop is a webtop application for editing images and photos online.

Apache FreeMarker is a template engine: a Java library to generate text output (HTML web pages, e-mails, configuration files, source code, etc.) based on templates and changing data.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.

Google Sites is a free and easy way to create and share web pages.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

NVIDIA designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.

StyleCAD is a Fashion design software that provides high-performance, state-of-the-art pattern design and grading application.

Amazon Cognito is a service that makes it easy to save mobile user data, such as app preferences or game state, in the AWS Cloud.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and a service to continuously monitor and audit configurations.

BotDetect CAPTCHA generator is a security solution using Captcha challenges to prevent bots from accessing protected website functionality.

Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Google Cloud Virtual Private Cloud (VPC) provides networking functionality to Compute Engine virtual machine (VM) instances, Google Kubernetes Engine (GKE) containers, and the App Engine flexible environment. VPC provides networking for cloud-based services that is global, scalable, and flexible.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Cloud based storage systems by AWS.

Amazon Virtual Private Cloud lets you provision a logically isolated section of the AWS cloud.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

AWS Budgets gives users the ability to set custom budgets that alert you when costs or usage exceed (or are forecasted to exceed) the budgeted amount.

AWS Data Pipeline is a web service that helps users reliably process and move data between different AWS compute and storage services, as well as on-premises data sources, at specified intervals.

AWS Directory Service provides multiple ways to set up and run Microsoft Active Directory with other AWS services such as Amazon EC2, Amazon RDS for SQL Server, Amazon FSx for Windows File Server, and AWS Single-Sign On.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Apache OpenOffice is an open source, office document productivity suite.

Google for Education is a service from Google that provides independently customizable versions of several Google products using a domain name provided by the customer.

IBM Sterling combines powerful, adaptive data translation software, a reliable B2B communications system, user-friendly process control, and first-class support from IBM.

ITS Dispatch is a trucking and freight logistics broker software for small and medium businesses.It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Microsoft Office 2013 is a suite of productivity applications that includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, InfoPath and Link, along with a Visio file viewer and an optional inclusion of Project.

MRI Software is a real-estate management software company that provides real estate and investment management software solutions to real estate owners, investors, and operators.

Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

AT&T Collaborate is a comprehensive cloud-based solution that provides feature-rich voice and collaboration tools that helps improve customer engagement, drive employee productivity, and streamline operations.

Azure Files offers serverless file shares, accessible via Server Message Block (SMB), Network File System (NFS ) and FileREST protocols.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

IBM PC is a line of personal computers developed by IBM.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

Zephyr provides the worlds most widely used software test management solutions. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Leading product and IT teams in finance, healthcare, media, mobile, IT services and enterprise leverage the Zephyr family of products to keep pace with accelerating software delivery life-cycles.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Odoo CRM is an open source & social CRM that track leads, close opportunities and get accurate forecasts.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Service Cloud combines web, social, and contact center experiences for a unified, cross-channel service solution in the Oracle Cloud.

Oracle's Siebel Enterprise Marketing is a comprehensive closed-loop solution that for B2B and B2C organizations.

Pipedrive helps manage and organize all customers deals, leads & contacts through a single, visual sales pipeline.

Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting

Magento provides e-commerce software and platform solutions worldwide.

Magento 2 is an open-source e-commerce platform written in PHP.

Magento empowers thousands of retailers and brands with the eCommerce platforms and flexible cloud solutions to innovate and grow.

Magento Order Management gives the user maximum flexibility to better manage the inventory and deliver products to customers to and from anywhere.

Magento Shipping enables to provide superior customer service while streamlining the operations.

Order Desk is an e-commerce tool to streamline and automate order workflow.

Store Manager for Magento automatically updates inventory, customers, orders, and other data across multiple sales channels.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).