2sms Information

2sms is a mobile messaging company owned by VoiceSage that provides conversational messaging services for small, medium, enterprise and government entities. Working from an array of customizable options, we tailor SMS marketing, voice, rich messaging and other client communication solutions to the specific needs of each unique business customer. 2sms enables mass text messaging to people anywhere, anytime via any device with Internet access. To meet and exceed our goals and our customers’ needs for fast delivery, reliability and security, 2sms invests in and utilizes the highest calibre technologies, agreements and certifications: • An intelligent delivery system that seeks out the fastest route to deliver your messages • The ability to prioritize faster delivery for mission critical customers (i.e. first respondent, emergency personnel) • Implementation of several multiple redundancy SMS systems throughout the world in highly secured data centres to support 99.999% service reliability • A Service Level Agreement (SLA) that demonstrates our level of commitment to quality service • ISO 27001 certification • Connection to more than 1,500 global wireless networks (GSM and CDMA) to support mass text messaging solutions for corporate customers Customer satisfaction is our top priority. When it’s time to for IT integration with your current in-house applications and web tools, 2sms provides more than 40 FREE software add-ins and developers solutions to streamline the process. 2sms also offers comprehensive data and reporting analytics as well as 24/7/365 live support—no need to leave a voice mail or argue with interactive voice response (IVR) to get service. Innovative and flexible, 2sms creates systems designed to make full use of text messaging technology to increase productivity and effectiveness for our business customers while decreasing the need for human intervention and the associated costs.