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[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in San Jose, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.

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Website https://www.247.ai/
Revenue $1.4 billion
Funding $27 million
Employees 9,908 (4,860 on RocketReach)
Founded 2000
Address 2001 Logic Dr 200, San Jose, California 95124, US
Phone (650) 385-2247
Technologies
Industry Software, Software Development, Engineering Software, Customer Service, BPO/Outsource Services, Intuitive Consumer Experience, Software Development & Design, Predictive Analytics, Business/Productivity Software, Self-service, Artificial Intelligence, Predictive Search Bidding, Data and Analytics, Online Customer Journeys, Customer Service Technology, Customer Lifecycle Management, Clickstreams, Intelligent Speech Solutions, Smart IVRs, Virtual Agents
Web Rank 983944
Keywords Customer Engagement, Personalized Customer Communication, Customer Satisfaction, Chatbot, Conversational Ai, Conversational Analytics
Competitors Access Healthcare Services, IBEX, KM2 Solutions, Startek, Telemark Qualfon
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 54151 Companies, NAICS Code 541 Companies, NAICS Code 5415 Companies, NAICS Code 5112 Companies, NAICS Code 511 Companies, NAICS Code 54 Companies, NAICS Code 541512 Companies, NAICS Code 51 Companies

[24]7.ai Questions

The [24]7.ai annual revenue was $1.4 billion in 2024.

4,860 people are employed at [24]7.ai.

[24]7.ai is based in San Jose, California.

The NAICS codes for [24]7.ai are [54151, 541, 5415, 5112, 511, 54, 541512, 51].

The SIC codes for [24]7.ai are [737, 73].

Top [24]7.ai Employees

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