24-7 Intouch Technology Stack

AddToAny is the universal sharing platform for websites and apps.

AdRoll is a widely-used ad retargeting platform that is used by a number of brands to retarget users with ads across social media, mobile, and the web. AdRoll offers solutions for both enterprises and agencies of all sizes. The retargeting app helps user to reach site visitors at the most optimal time with the most appropriate ad on any screen.

CX Social from Clarabridge - formerly Engagor - is a customer engagement and insights platform for social brands and enterprises.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Avaya IQ collects agent outbound call information from Proactive Contact when agents are supporting both inbound and outbound calls through agent blending.

Avaya Voice Portal is a Web based and speech enabled interactive voice response system that can accept both traditional DTMF touch tone inputs and prerecorded audio files for output, and VoiceXML2.0 compliant speech applications to guide callers through call flows.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.

Flock is a free chat service for work and business environments.

ADP HR services range from outsourcing payroll to easy-to-use resources for everyday questions.

ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Oracle Payroll is a rules-based payroll management system designed for enterprise organizations.

PayPal is a global eCommerce platform for buyers & sellers. PayPal allows payments & money transfers to be made securely via email, phone, text message or Skype.

Payworks is a apayment gateway software provides payment providers with a next generation payment gateway technology that makes card acceptance at the modern-day Point of Sale quick, easy and cost-efficient.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards, subscriptions, and direct payouts to their bank account. Meticulously designed APIs and functionality help users create the best possible product for their users.

Worldpay is a global payment gateway and solutions provider with products and services for SMEs and large enterprises, from card payments to fraud management.

Airbnb is an online marketplace for people to list, discover, and book accommodations through the internet.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Booking.com is one of the world's leading digital travel companies that provides accommodation, car rental, and flight ticketing services

Calabrio is customer experience intelligence company that empowers organizations to enrich human interactions.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Amazon CloudFront is a content delivery web service.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Gravity Forms for WordPress is a full featured contact form plugin that features a drag and drop interface, advanced notification routing.

Lucidchart is a web-based diagramming tool for drawing diagrams including flowcharts, org charts, wireframes, UML, mind maps.

Microsoft Silverlight is a powerful development tool for creating engaging, interactive user experiences for Web and mobile applications.

MobileIron is an on-premise or a cloud mobile device management solution, purpose-built to secure and manage mobile apps, content, and devices.

MonsterInsights is a Wordpress plugin for Google Analytics.

Splunk's operational intelligence platform helps unearth intelligent insights from machine data.

AMP is a way to build web pages for static content that render fast.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Articulate 360 is a subscription based e-learning platform that has everything course creators need for e-learning development.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

Google Sheets is a spreadsheet program for data analysis.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Avaya Aura is an enterprise collaboration software.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

Google Hangouts Chat is a cross-platform messaging app developed by Google.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

IceWarp is a mail server and collaboration solution for Linux and Windows.

Avaya Routers is a family of routing devices designed for networking professionals.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

BotDetect CAPTCHA generator is a security solution using Captcha challenges to prevent bots from accessing protected website functionality.

Emailage offers a Global Fraud Prevention, Email Risk Scoring, and Network Intelligence.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Salt Security delivers an API Threat Protection solution that discovers all APIs and their exposed data, stops attackers in their tracks, and provides remediation insights for dev teams.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

CA Deliver is an online report management system that provides users with tools to manage and reduce the cost of report distribution.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

MicroStrategy helps business people make faster, better business decisions, empowering them with self-service tools to explore data and share insights in minutes. Simple drag-and-drop tools are paired with intuitive visualizations. Quick connections to any data source are combined with one click sharing of any insight.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Maple CRM is a cloud based CRM platform built exclusively for small and medium businesses.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Google Sites is a free and easy way to create and share web pages.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Microsoft Docs is the library of technical documentation for end users, developers, and IT professionals who work with Microsoft products.

IIS (Internet Information Services) is an extensible web server created by Microsoft for use with Windows NT family

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Shopify is a commerce platform to help you build a secure and customizable ecommerce website for your brand.