Zoom Imaging Solutions Information

Founded in 1987 as WOLCO Business Systems, Zoom Imaging Solutions, Inc. has steadily grown to become one of Northern and Central California's and the Bay Area's premier vendors for digital copy, print, and scan equipment. With corporate Sales, Service and Administrative Headquarters based in Sacramento and Fresno, we also staff and operate modern, state of the art Branch Offices strategically placed in Bakersfield, Burlingame, Concord, Fairfield, Modesto, Salinas, San Jose, Sonoma, and Visalia. WHY ZOOM? The Power of Being Locally Managed. Local autonomy equals flexibility, personal service and quick resolution to any issue that may arise. Personal Service. You may notice something strange when you call Zoom, no automated phone system or voicemail. We are never too busy to greet our customers personally. Responsive. Zoom defines our response time as the duration of time it takes our service team to be present at the customers' site once the customer places a service call. Although we advertise an inoperable four hour average response time, we are currently delivering, on average, less than a three hour onsite response time. Resource. We warehouse over $3,000,000 in parts and supplies exclusively for our copiers and faxes. In addition, our technicians carry a multitude of parts in their personal inventory in anticipation of any problem we may find. This ensures that your system will be back up and running and you can get back to business quickly.