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Zen Lai Location
Kuala Lumpur, MY
Zen Lai Work
Associate Director, Claims Technical Excellence - Group Operations, AIA Group @ (March 2026 - Present)
Director @ (March 2024 - March 2026)
Associate Director @ (April 2020 - March 2024)
Manager, Major Claims @ (April 2017 - April 2020)
Deputy Manager, Major Claims @ (November 2015 - April 2017)
Team Leader (Major and Medical Life Insurance) @ (August 2012 - November 2015)
Senior Claims Assessor @ (June 2009 - July 2012)
Zen Lai Education
University of London
Bachelor of Laws (LL.B.) (Law)
2010-2014
Tzu Chi University
Bachelor of Science in Nursing Degree (Taiwan, Registered Nursing/Registered Nurse)
2004-2008
Fellow, Life Management Institute (FLMI)
Zen Lai Summary
Zen Lai, based in Kuala Lumpur, MY, is currently a Associate Director, Claims Technical Excellence - Group Operations, AIA Group at AIA. Zen Lai brings experience from previous roles at Reinsurance Group of America, Incorporated and Prudential Assurance Malaysia Berhad. Zen Lai holds a 2010 - 2014 Bachelor of Laws (LL.B.) in Law @ University of London. Zen Lai has 1 emails on RocketReach.
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