Senior Technical Services Manager, Service Operations @ (June 2008 - July 2011)
Senior Technical Services Manager @ IBM China/Hong Kong (July 1996 - June 2008)
Ricky Tsui Skills
Service Delivery
Retail Banking
Servicing
Vendor Management
Term Life Insurance
IT Operations
Offshoring
Risk Management
Outsourcing
SLA
Global Delivery
Business Continuity
ITIL
Data Center
Key Performance Indicators
Disaster Recovery
Process Improvement
IT Service Management
Management
Infrastructure
IT Management
IT Strategy
Project Delivery
Cloud Computing
Strategic Planning
Microsoft Office
SQL
Troubleshooting
Key Performance
Windows Server
Public Speaking
Ricky Tsui Summary
Ricky Tsui, based in Hong Kong, is currently a Head of Infrastructure Operations at AIA. Ricky Tsui brings experience from previous roles at AIA, HSBC and IBM China/Hong Kong. With a robust skill set that includes Service Delivery, Retail Banking, Servicing, Vendor Management, Term Life Insurance and more. Ricky Tsui has 2 emails and 2 mobile phone numbers on RocketReach.
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