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Yvette Smith Location
United States
Yvette Smith Work
2026 -now Member Georgia Tech Alumni Association Board of Trustees @
2026 -now Global Senior Vice President Customer Success (Customer Success, Support, Services) @
2025 -now Chair Emeritus National Board of Directors @
2025 -2026 Senior Vice President of Customer Success and Global Renewal Sales @ F5
2024 -2025 CIO and SVP of Global Customer Success and Renewals @ F5
2024 -2024 Chief Information Officer and Head of Business and Digital Transformation @ F5
2021 -2024 Chief Information Officer and Senior VP of Customer Success and Business Transformation @ F5
2021 -2021 Senior Vice President, Customer Success and Business Transformation @ F5
2023 -2025 Board Member @
2020 -2021 Corporate Vice President - Support and Customer Success Programs @
2019 -2020 Vice President - Enterprise Support @
2016 -2019 Worldwide General Manager, Global Customer Support Services - Cloud and AI @
2014 -2016 Senior Vice President Delivery and Professional Services US Large Enterprise Operations @
2013 -2013 Vice President of US Delivery Management @
2011 -2013 Vice President of Client Operations @
2008 -2011 Managing Principal for Retail and Public Sectors @
2006 -2008 General Manager Business Continuity and Resiliency Services @ IBM Canada
2001 -2008 Principal @
1990 -2005 Sales Executive and Manager @
Yvette Smith Education
Dartmouth College - The Tuck School of Business at Dartmouth
Ascent Mastering Managing Management Program
2009-2010
Emory University - Goizueta Business School
MBA (International Business)
1995-1998
Georgia Institute of Technology
Bachelor (Industrial Engineering)
1985-1990
Yvette Smith Skills
Disaster Recovery
Service Delivery
Solution Selling
Consultative Selling
Managed Services
Professional Services
P&L Management
Sales Operations
Business Management
Sales Management
Business Continuity
IT Outsourcing
Strategic Leadership
Cross-functional Team Leadership
Outsourcing
Key Account Management
Team Leadership
Management
Selling
Leadership
Strategy
IT Service Management
Business Process Improvement
Business Development
Program Management
Sales
Management Consulting
Executive Management
Consulting
Process Improvement
Go-to-market Strategy
Team Management
Data Center
Account Management
Cloud Computing
Document Outsourcing
Social Media
Cross Functional Team Leadership
Value Chain Management
Large Enterprise
Business Analysis
Services
Microsoft Excel
Marketing
Go to Market Strategy
Operations
Talent Management
Diversity and Inclusion
Human Resources
Employee Engagement
Workforce Planning
Onboarding
Talent Acquisition
Succession Planning
Employee Relations
Applicant Tracking Systems
HRIS
Performance Management
Recruiting
Personnel Management
Business Strategy
Global Talent Acquisition
Organizational Effectiveness
Organizational Communication
Talent Pipelining
College Recruiting
New Hire Orientations
Hiring
Organizational Culture
Affirmative Action Compliance
Affirmative Action
Interviews
Employee Benefits
HR Policies
FMLA
Employer Branding
Taleo
Performance Appraisal
HR Consulting
Yvette Smith Summary
Yvette Smith, based in United States, is currently a Global Senior Vice President Customer Success (Customer Success, Support, Services) at Equinix. Yvette Smith brings experience from previous roles at Georgia Tech Alumni Association, INROADS and F5. Yvette Smith holds a 2009 - 2010 Ascent Mastering Managing Management Program @ Dartmouth College - The Tuck School of Business at Dartmouth. With a robust skill set that includes Disaster Recovery, Service Delivery, Solution Selling, Consultative Selling, Managed Services and more. Yvette Smith has 4 emails and 4 mobile phone numbers on RocketReach.
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