2015 -2021 Mirantis and Docker Technical Solutions Engineer @
2011 -2015 Adobe PhoneGap Application Engineer @
2008 -2011 Consultant @ Enovade Sdn Bhd
Yi Kuan Education
RMIT University
Bachelor of Applied Science (BASc) (Computer Science)
2005-2008
Yi Kuan Skills
Jira Service Management
Communication
Application Support
SQL
Customer Success
ITIL Certified
Docker
Enterprise Support
Linux
Java
C#
Groovy
Nunjucks
Objective-C
Mobile Applications
Simple Issue Language
Mentoring
Bash
Amazon Web Services (AWS)
Ubuntu
Android Development
JavaScript
HTML5
iOS Development
Visual Basic
Troubleshooting
Technical Support
Kubernetes
Jira
Jira Service Desk
Customer Service Systems
Critical Thinking
Decision-Making
Customer Service
Email Etiquette
Yi Kuan Summary
Yi Kuan, based in Subang Jaya, MY, is currently a Atlassian Consultant at ServiceRocket. Yi Kuan brings experience from previous roles at ServiceRocket and Enovade Sdn Bhd. Yi Kuan holds a 2005 - 2008 Bachelor of Applied Science (BASc) in Computer Science @ RMIT University. With a robust skill set that includes Jira Service Management, Communication, Application Support, SQL, Customer Success and more. Yi Kuan has 2 emails and 1 mobile phone numbers on RocketReach.
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