Executive Director - Managed Services @ ServiceRocket
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Kumar Ramajillu Location
Selangor, Malaysia
Kumar Ramajillu Work
2023 -now Executive Director - Managed Services @
2022 -2023 Global VP Customer Service and Managing Director Malaysia @
2015 -2022 Regional Customer Support Manager - APAC @
2011 -2015 Regional Support Manager(Atlassian Customer Support-EMEA) @
Kumar Ramajillu Education
University of Warwick - Warwick Business School
Master of Science (MSc) (Engineering Business Management)
Kumar Ramajillu Skills
ITIL
Team Leadership
Call Centers
Service Delivery
Team Management
Sla
Contact Centers
Account Management
Management
Customer Experience
Customer Service
IT Service Management
Process Improvement
Outsourcing
CRM
Project Management
Vendor Management
Change Management
Business Process Improvement
Kumar Ramajillu Summary
Kumar Ramajillu, based in Selangor, Malaysia, is currently a Executive Director - Managed Services at ServiceRocket. Kumar Ramajillu brings experience from previous roles at Reebelo, BAE Systems Applied Intelligence and ServiceRocket. Kumar Ramajillu holds a Master of Science (MSc) in Engineering Business Management @ University of Warwick - Warwick Business School. With a robust skill set that includes ITIL, Team Leadership, Call Centers, Service Delivery, Team Management and more. Kumar Ramajillu has 3 emails and 1 mobile phone numbers on RocketReach.
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