2006 -2008 Real Time Analyst - WFM @ ICICI One Source
2005 -2006 Associate @ ICICI One Source
Yesudass Kumar Education
St Patricks Boys High School
St Patricks Boys High School
Yesudass Kumar Skills
Time Management
Soft Skills
People Development
People Management
Interpersonal Skills
Call Center Administration
Talent Management
Analytical Skills
Call Center Development
Change Management
Contact Centers
Program Management
BPO
Workforce Management
Workforce
Outsourcing
Inbound Marketing
Call Centers
Sla
Service Delivery
Performance Management
Management
Vendor Management
Team Management
Workforce Planning
MIS
Teamwork
Master Scheduling
Forecasting
Data Analysis
Strategic Planning
Project Planning
Business Planning
Enterprise Resource Planning (ERP)
Operational Planning
Scheduling
Process Scheduler
Scheduling Management
Trend Forecasting
Service-Level Agreements (SLA)
Team Building
Team Motivation
Team Leadership
Team Mentoring
Team Development
Service Level Agreements Sla
Enterprise Resource Planning Erp
Enterprise Resource Planning
Service Level Agreements
Yesudass Kumar Summary
Yesudass Kumar, based in Bengaluru, KA, IN, is currently a Manager Workforce Management at HSBC Data Processing Pvt. Ltd. Yesudass Kumar brings experience from previous roles at Sutherland, American Express Global Business Travel and Firstsource Solutions Limited. Yesudass Kumar holds a St Patricks Boys High School. With a robust skill set that includes Time Management, Soft Skills, People Development, People Management, Interpersonal Skills and more. Yesudass Kumar has 4 emails on RocketReach.
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