Yesudass Kumar Email
Manager Workforce Management @ The Hongkong and Shanghai Banking Corporation Limited (Sri Lanka)
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Yesudass Kumar Location
- Bengaluru, KA, IN
Yesudass Kumar Work
- Manager Workforce Management @ (October 2023 - Present)
- Manager Workforce Management @ (April 2016 - October 2023)
- Workforce Management @ (July 2014 - October 2015)
- Assistant Manager @ (July 2013 - July 2014)
- Sr Executive WFM @ (January 2012 - January 2013)
- Team Executive - WFM @ (July 2008 - March 2010)
- Real Time Analyst - WFM @ ICICI One Source (November 2006 - June 2008)
- Associate @ ICICI One Source (June 2005 - October 2006)
Yesudass Kumar Education
- St Patricks Boys High School
- St Patricks Boys High School
Yesudass Kumar Skills
- Time Management
- Soft Skills
- People Development
- People Management
- Interpersonal Skills
- Call Center Administration
- Talent Management
- Analytical Skills
- Call Center Development
- Change Management
- Contact Centers
- Program Management
- BPO
- Workforce Management
- Workforce
- Outsourcing
- Inbound Marketing
- Call Centers
- Sla
- Service Delivery
- Performance Management
- Management
- Vendor Management
- Team Management
- Workforce Planning
- MIS
- Teamwork
- Master Scheduling
- Forecasting
- Data Analysis
- Strategic Planning
- Project Planning
- Business Planning
- Enterprise Resource Planning (ERP)
- Operational Planning
- Scheduling
- Process Scheduler
- Scheduling Management
- Trend Forecasting
- Service-Level Agreements (SLA)
- Team Building
- Team Motivation
- Team Leadership
- Team Mentoring
- Team Development
- Service Level Agreements Sla
- Enterprise Resource Planning Erp
- Enterprise Resource Planning
- Service Level Agreements
Yesudass Kumar Summary
- Yesudass Kumar, based in Bengaluru, KA, IN, is currently a Manager Workforce Management at HSBC Data Processing Pvt. Ltd. Yesudass Kumar brings experience from previous roles at Sutherland, American Express Global Business Travel and Firstsource Solutions Limited. Yesudass Kumar holds a St Patricks Boys High School. With a robust skill set that includes Time Management, Soft Skills, People Development, People Management, Interpersonal Skills and more. Yesudass Kumar has 4 emails on RocketReach.
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