Yasmine Eissa Email
Business Process Management Consultant @ Hexaware Technologies
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Yasmine Eissa Location
- Dubai, AE
Yasmine Eissa Work
- 2023 - now Business Process Management Consultant @
- 2016 - 2023 Associate Account Manager @
- 2016 - 2016 Call Center Supervisor @
- 2013 - 2016 Senior Customer Service Representative @
- 2011 - 2013 Senior Customer Service Representative @
Yasmine Eissa Education
- Cairo University
Bachelor's degree (Accounting)
2006 - 2010 - Cairo University
Bachelor of Commerce - BCom (Accounting and Business/Management)
2006 - 2010
Yasmine Eissa Skills
- Call Centers
- Customer Experience
- Telecommunications
- Contact Centers
- Workforce Management
- Customer Satisfaction
- Service Delivery
- Team Management
- Customer Retention
- Avaya
- Team Leadership
- Troubleshooting
- Sla
- Technical Support
- Training
- Vendor Management
- Management
- Project Management
- Teamwork
- Performance Management
- Sales
- Interviews
- Team Building
- Human Resources
- CRM
- Microsoft Office
- Project Planning
- Business Analysis
- Strategy
- Outsourcing
- Time Management
- Business Planning
- Customer Service
- Analysis
- Leadership
- Business Development
- Payroll
- Sales Management
- Microsoft Excel
- Sales Operations
- Negotiation
- Strategic Planning
- Wireless
- Business Strategy
- Marketing
- Employee Benefits
- Forecasting
- Change Management
- Product Management
- Mobile Devices
Yasmine Eissa Summary
- Yasmine Eissa, based in Dubai, AE, is currently a Business Process Management Consultant at Hexaware Technologies. Yasmine Eissa brings experience from previous roles at Sutherland, Etisalat UAE, Etisalat and Vodafone. Yasmine Eissa holds a 2006 - 2010 Bachelor's degree in Accounting @ Cairo University. With a robust skill set that includes Call Centers, Customer Experience, Telecommunications, Contact Centers, Workforce Management and more.
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Yasmine Eissa
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Biplab Chakraborty
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