Xolisile M. Email
Executive: Channel Performance (ATM, Branch and Voice) @ Absa Group
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Xolisile M. Location
- Johannesburg, GP, ZA
Xolisile M. Work
- Executive: Channel Performance (ATM, Branch and Voice) @ (February 2022 - Present)
- Channel Executive @ (February 2022 - Present)
- Head of Technology: Messaging Platform @ (March 2019 - January 2022)
- Head of Information Technology @ (March 2019 - January 2022)
- Product Manager: Big Data and Analytics (Omni Channel Data) @ (November 2017 - February 2019)
- Operations Head: Service Centre (Home Loans, Vehicle Finance, Absa Rewards) @ (November 2016 - October 2017)
- Head of Operations @ (November 2016 - October 2017)
- Operations Manager Collections: Pre-Legal (Vehicle Finance) @ (July 2014 - October 2016)
- Customer Experience Specialist (Collections) @ (June 2013 - July 2014)
- Human Resource Business Partner (Unionised Environment) @ (October 2011 - May 2013)
- Human Resources Business Partner @ (September 2010 - September 2011)
- Human Resources Manager @ (September 2010 - September 2011)
- Organisational Development Consultant @ Circle & Square Training Compay (May 2009 - December 2009)
- Human Resources: Account Consultant @ Emmanuels Staffing Solutions (October 2007 - April 2009)
- Sales Contact Centre Manager @ International Colleges Group (July 2005 - September 2007)
- Contact Center Manager @ International Colleges Group (July 2005 - September 2007)
- Customer Service Call Centre Manager @ Merchants SA (June 2004 - June 2005)
- Customer Service Center Manager @ (June 2004 - June 2005)
- Customer Service Representative @ (September 2003 - May 2004)
- Customer Service Call Centre Agent @ Merchants SA (September 2003 - May 2004)
- Customer Service Administrator @ Fore Front Group (February 1999 - July 2003)
Xolisile M. Education
- The London School of Economics and Political Science (LSE)
Certificate (Inclusive leadersgip through behavioural science)
2024-2024 - IMD
Certificate (Leading Business Digital Transformation)
2023-2023 - University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce - BCom (Human Resources Management)
2012-2022 - Wits Business School
Management Advanced Programme (NQF8) (AIPMM Product Management)
2015-2018 - Wits Business School
Management Advanced Programme (NQF8) (Management Advanced Programme (NQF8))
2015 - Waverley High School for Girls
Bachelor of Commerce - BCom, Human Resources Management (Bachelor of Commerce - BCom, Human Resources Management)
1997-2012 - Indigo Cube
AIPMM Product Management
2018-1997 - UNISA INC
Postgraduate Degree (Postgraduate Degree)
1997 - University of South Africa/Universiteit van Suid-Afrika
Postgraduate Diploma (Human Resource Development)
2022 - University of South Africa (UNISA)
Bachelor of Commerce (Bachelor of Commerce)
- ICS CyberSec
AIPMM Product Management (AIPMM Product Management)
Xolisile M. Summary
- Xolisile M., based in Johannesburg, GP, ZA, is currently a Executive: Channel Performance (ATM, Branch and Voice) at Absa Group. Xolisile M. brings experience from previous roles at Absa Group. Xolisile M. holds a 2024 - 2024 Certificate in Inclusive leadersgip through behavioural science @ The London School of Economics and Political Science (LSE). Xolisile M. has 2 emails on RocketReach.
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