Xima Software Technology Stack

3CX is a software-based PBX solution with a cloud hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IP Office is a mid and small businesses phone system.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

Recruiterbox is designed to be used by an entire team in their hiring process. Hiring managers and interviewers can directly enter ratings and feedback on candidates WITHOUT logging into the system. The company can implement the system within one work week, while getting the functionality and value of a enterprise solution.

RingCentral, Inc. is a award-winning global provider of cloud unified communications and collaboration solutions.

Algolia is a powerful search-as-a-service solution, made easy to use with API clients, UI libraries, and pre-built integrations.

Amazon DynamoDB is a flexible NoSQL database service.

ElastiCache is a web service that makes it easy to deploy, operate, and scale an in-memory cache in the cloud.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Apache CouchDB (CouchDB) is an open source NoSQL document database that collects and stores data in JSON-based document formats.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

Amazon CloudFront is a content delivery web service.

Apache Ant is a Java library and command-line tool whose mission is to drive processes described in build files as targets and extension points dependent upon each other. The main known usage of Ant is the build of Java applications. Ant supplies a number of built-in tasks allowing to compile, assemble, test and run Java applications. Ant can also be used effectively to build non Java applications, for instance C or C++ applications.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

CloudFront is a content delivery network (CDN) offered by Amazon Web Services. Content delivery networks provide a globally-distributed network of proxy servers which cache content, such as web videos or other bulky media, more locally to consumers, thus improving access speed for downloading the content.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Cloud based storage systems by AWS.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

OpenResty is a full-fledged web application server by bundling the standard Nginx core

Ubuntu is a Debian-based Linux operating system and distribution for PCs, smartphones and network servers.

ApplicantPRO by JobMatch is a web-based Applicant Tracking System. Its interface can be utilized by organizations in any industry - property management, manufacturing, education, food & beverage and more. It's well-suited for small to midsized companies that are working to stay in compliance with EEO/AA and OFCCP.

Hourly is a people platform that makes it easy for small business owners to track time, run payroll and get workers comp for their employees.

Avaya Aura is an enterprise collaboration software.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration

ScheduleOnce is an end-to-end solution for scheduling with prospects and customers through all phases of the customer lifecycle.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

TeamViewer is a solution for remote control, desktop sharing and file transfer that works behind any firewall and NAT proxy.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

AWS WAF is a web application firewall that helps protect your web applications from common web exploits.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

Embedly helps publishers and consumers manage embed codes from websites and APIs.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Drive people towards a common goal by sending each person the perfect series of email, in-app, and push messages based on their unique behavior. 

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Unified provides professional marketers with insights, content, and advertising tools built on an advanced data platform

ZoomInfo is a B2B database providing detailed business information on people and companies.

FullStory helps product and support teams easily understand the customer experience by capturing every user event with a simple script.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards, subscriptions, and direct payouts to their bank account. Meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe Connect provides a powerful API and other tools needed to accept payments, as well as onboard, verify, and pay sellers and service providers. Users can tailor integration in various ways.

Weebly is a web-hosting service featuring a drag-and-drop website builder.