Wilson Lai Email & Phone Number
Director Business Transformation - Enterprise AI Programs @ Nokia
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Wilson Lai Location
- United States
Wilson Lai Work
- Director Business Transformation - Enterprise AI Programs @ (March 2023 - Present)
- Director, Customer Delivery @ (November 2016 - March 2023)
- Director, APAC Sales Engineering and Customer Care @ (January 2016 - November 2016)
- Director of System Engineering, APAC, India and Japan @ (July 2013 - July 2015)
- Senior Engineering Manager, SDN Solution Development and System Verification @ (September 2012 - July 2013)
- Head of Worldwide Technical Support Services @ (May 2005 - September 2012)
- Manager, Technical Support Center @ (September 2004 - May 2005)
- Manager, Asia Pacific Technical Assistance Center @ (September 1999 - September 2004)
- Lead Technical Support Engineer @ (March 1998 - September 1999)
- Small Computer Systems and Data Network Specialist @ (May 1994 - April 1998)
Wilson Lai Education
- Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.) (GEMBA)
2011-2012 - University of Phoenix
Bachelor (Management)
2008-2010 - George Washington High School 1990-1993
Wilson Lai Skills
- BGP
- Business Strategy
- CRM
- Cloud Computing
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Center
- Director level
- Enterprise Software
- Global Management
- Go-to-market Strategy
- IP
- Internet Protocol (IP)
- Leadership
- Network Architecture
- Network Design
- Network Security
- Networking
- OSPF
- OpenFlow
- OpenStack
- Outsourcing
- Process Improvement
- Professional Services
- Program Management
- Project Management
- QoS
- Routing
- Routing Protocols
- SNMP
- Sales Enablement
- Software Defined Network (SDN)
- Start-ups
- Strategy
- Switches
- TCP/IP
- Team Building
- Team Leadership
- Technical Support
- Virtualization
- WLAN
- Wireless
- Wireless Technologies
Wilson Lai Summary
- Wilson Lai, based in United States, is currently a Director Business Transformation - Enterprise AI Programs at Nokia. Wilson Lai brings experience from previous roles at Nokia, iBwave Solutions Inc. a Corning Company and Extreme Networks. Wilson Lai holds a 2011 - 2012 Master of Business Administration (M.B.A.) in GEMBA @ Duke University - The Fuqua School of Business. With a robust skill set that includes BGP, Business Strategy, CRM, Cloud Computing, Cross-functional Team Leadership and more. Wilson Lai has 3 emails and 2 mobile phone numbers on RocketReach.
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