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Willie Toombs Location
Texas, United States
Willie Toombs Work
Account Manager @ (July 2026 - Present)
Independent Consultant @ The JR Group (October 2014 - Present)
Policy Service Representative @ (November 2023 - July 2025)
Service Agent @ (October 2022 - November 2023)
Customer Service Representative @ (June 2022 - October 2022)
Mortgage Processor Specialist @ (December 2020 - November 2021)
Senior CSS Representative @ (May 2018 - September 2019)
Service Coordinator @ (December 2016 - November 2018)
AVP and Supervisor @ (June 2015 - December 2015)
Senior Associate @ (November 2004 - December 2012)
Willie Toombs Education
Dallas County Community College
A (Science)
2010-2026
The University of Memphis
(Architecture)
2001-2002
Willie Toombs Skills
Interviewing
Customer Service Management
Client Services
Homeowners Insurance
Home Loans
Mortgage Loan Processing
Standard Operating Procedure (SOP)
SOP Development
Contact Center Management
Call Center Administration
KPI Reporting
Service-Level Agreements (SLA)
Training
Coaching & Mentoring
Process Improvement
Customer Relationship Management (CRM)
Medicaid
General life insurance
General Health Insurance
Budgeting
Management
Supervisory Skills
Customer Service
Customer Presentations
Client Education
Client Development
Time Management
Organizational
Mortgage Servicing
Residential Mortgages
Loan Modifications
Leadership Development
Strategy
Insurance
Budgets
Leadership
Analytical Skills
Interpersonal Skills
Office Administration
Managed Care
Program Development
Medicaid Managed Care
Health Insurance
Life Insurance
Organization Skills
Interpersonal Relationships
Interpersonal Communication
Critical Thinking
Mortgage Lending
Communication
Willie Toombs Summary
Willie Toombs, based in Texas, United States, is currently a Account Manager at Rush Agency. Willie Toombs brings experience from previous roles at The JR Group, Hallmark Financial Services Inc., Goosehead Insurance Agency and MCI. Willie Toombs holds a 2010 - 2026 A in Science @ Dallas County Community College. With a robust skill set that includes Interviewing, Customer Service Management, Client Services, Homeowners Insurance, Home Loans and more. Willie Toombs has 3 emails and 2 mobile phone numbers on RocketReach.
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