Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes. Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale. Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
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The Williams Lea annual revenue was $862 million in 2026.
46 people are employed at Williams Lea.
Williams Lea is based in New York, New York.
The NAICS codes for Williams Lea are [541, 54, 54186, 5418].
The SIC codes for Williams Lea are [733, 73].