William Smoak Email & Phone Number
Observability Owner and ITSM Technical Architect @ Transaction Network Services
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William Smoak Location
- Waverly Hall, GA, US
William Smoak Work
- 2024 -now Observability Owner and ITSM Technical Architect @
- 2022 -2024 Payment Portfolio Manager @
- 2015 -2021 Network Technical Analyst @
- 2014 -2015 Project Manager IV @
- 2010 -2014 Associate Director, Global Technology Services @
- 2004 -2010 Director, IT Operations @
- 1997 -2004 Director, Product Management @ Vital Processing Services, LLC
- 1989 -1997 Manager, Operations @ Equifax Payment Services
William Smoak Education
- Sam Houston State University 1986-1987
William Smoak Skills
- Application Performance Management
- Observability
- Amazon Web Services (AWS)
- Fortinet
- AWS Security
- Electronic Payments
- Payment Systems
- Vendor Management
- Payment Card Processing
- SDLC
- Business Analysis
- Payments
- Credit Cards
- Mobile Payments
- Payment Gateways
- Requirements Gathering
- Requirements Analysis
- E-commerce
- Product Management
- Debit Cards
- Disaster Recovery
- ITIL
- E-payments
- PCI DSS
- Financial Services
- Project Delivery
- IT Service Delivery
- Telecommunications
- SharePoint
- Relationship Management
- Project Management
- Information Security
- Intrusion Detection
- Network Monitoring Tools
- System Monitoring
- Network Security
- Business Intelligence Tools
- Network Design
- Network Administration
- Technology Security
- Firewall Management
- Cultural Awareness
- Interpersonal Communication
- Cultural Sensitivity
- Diversity & Inclusion
- Teamwork
- Agile Methodologies
- Agile Project Management
William Smoak Summary
- William Smoak, based in Waverly Hall, GA, US, is currently a Observability Owner and ITSM Technical Architect at Transaction Network Services. William Smoak brings experience from previous roles at Transaction Network Services (TNS) and TSYS. William Smoak holds a 1986 - 1987 Sam Houston State University. With a robust skill set that includes Application Performance Management, Observability, Amazon Web Services (AWS), Fortinet, AWS Security and more. William Smoak has 2 emails and 1 mobile phone numbers on RocketReach.
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