Project Manager and Lead Agile Coach @ (October 2018 - November 2019)
Release Train Engineer (Agile Project Manager) and Scrum Master | Business Intelligence and Data Science @ (September 2016 - October 2018)
SQL Server, Tableau and Cognos Developer | Enterprise Reporting @ (August 2011 - December 2016)
Team Lead and Call Center Analyst | Student Experience @ (April 2009 - July 2011)
Program Coordinator @ (October 2006 - January 2009)
Human Resources Assistant @ (September 2005 - October 2006)
William Smiley Education
Walden University
Master's Degree (Organizational Psychology and Development)
Washington College
Bachelor's Degree (Anthropology)
William Smiley Skills
AI Agents
Agile Methodologies
Analysis
Analytical Skills
Analytics
Artificial Intelligence (AI)
Business Analysis
Business Intelligence
Business Process Improvement
Change Management
Coaching & Mentoring
Cognos
Communication
Conflict Prevention
Conflict Resolution
Cross-team Collaboration
Customer Relationship Management (CRM)
Customer Service
Dashboarding
Data Analysis
Data-driven Decision Making
Emotional Intelligence
Escalation Resolution
Excel Dashboards
Higher Education
IT Management
Insight Generation
Issue Management
KPI Dashboards
Kanban
Leadership
Microsoft Office
Problem Solving
Program Management
Project Implementation
Project Management
Relationship Building
Requirements Gathering
Risk Management
SQL
SQL Server Management Studio
Scaled Agile Framework
Scope Management
Scrum
Software Development Life Cycle (SDLC)
Staff Development
Stakeholder Management
Strategic Communications
Strategic Planning
Strategic Roadmaps
Tableau
Technical Support
Technology Roadmapping
Training
Transact-SQL (T-SQL)
Visual Storytelling
Visual Communication
Data Driven Decision Making
User Centered Design
Forecasting
Transact Sql T Sql
Software Development Life Cycle Sdlc
Transact Sql
Software Development Life Cycle
William Smiley Summary
William Smiley, based in Denver, CO, US, is currently a Release Train Engineer (Agile Project Manager) at Accenture Federal Services. William Smiley brings experience from previous roles at Xcelerate Solutions and Laureate Online Education. William Smiley holds a Master's Degree in Organizational Psychology and Development @ Walden University. With a robust skill set that includes AI Agents, Agile Methodologies, Analysis, Analytical Skills, Analytics and more. William Smiley has 2 emails and 1 mobile phone numbers on RocketReach.
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