Manager, Member Experience, Medicare Preferred Products
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William Roessler Location
Massachusetts, United States
William Roessler Work
2017 -
now Manager, Member Experience, Medicare Preferred Products @ Tufts Health Plans
2013 -
2016 Manager, Customer Support and Call Center Operations @
2012 -
2013 Manager of Customer Support @
2011 -
2012 Manager of Customer Support @
2007 -
2011 Director of Customer Support @ ZEN Entertainment Network
William Roessler Education
University of San Francisco
Master of Business Administration (MBA)
1996
-
1998
SUNY Plattsburgh
Bachelor's degree (English Language and Literature/Letters)
1980
-
1984
William Roessler Skills
Customer Service
Business Strategy
Staffing Models
ACD Management
CRM
Ticketing Systems
Ticketing Software
Escalation
SaaS
Sales
Network Engineer
William Roessler Summary
William Roessler, based in Massachusetts, United States, is currently a Manager, Member Experience, Medicare Preferred Products at Tufts Health Plans. William Roessler brings experience from previous roles at ALEGEUS, Tributes, Inc., Maptuit Corporation and ZEN Entertainment Network. William Roessler holds a 1996 - 1998 Master of Business Administration (MBA) @ University of San Francisco. With a robust skill set that includes Customer Service, Business Strategy, Staffing Models, ACD Management, CRM and more. William Roessler has 1 emails and 2 mobile phone numbers on RocketReach.
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