2018 -2019 Director of Customer Care and Telesales @
2015 -2018 Senior Director Work at Home @
2011 -2015 Director of Contact Center @
William Nowell Education
Christopher Newport University
Bachelor of Arts (B.A.) (Communication, General)
1994-1998
William Nowell Skills
Call Center
Mentoring
Team Building
Performance Management
Workforce Management
Coaching
Strategic Planning
Process Improvement
Call Center Development
Contact Centers
Training Delivery
Recruiting
Leadership Development
Outsourcing
Talent Management
Interviews
Employee Relations
Vendor Management
Human Resources
Training
Management
Call Centers
Account Management
Onboarding
Employee Engagement
Employee Benefits
Talent Acquisition
Benefits Administration
CRM
Customer Experience
Customer Retention
Customer Satisfaction
Leadership
Program Management
Succession Planning
Change Management
Employee Training
Operations Management
Customer Relationship Management Crm
Business Process Improvement
Customer Relationship Management
William Nowell Summary
William Nowell, based in Richmond, VA, US, is currently a Territory Sales Manager at Bridgestone Golf. William Nowell brings experience from previous roles at Bridgestone Golf, Healthfirst and Michael and Son Services. William Nowell holds a 1994 - 1998 Bachelor of Arts (B.A.) in Communication, General @ Christopher Newport University. With a robust skill set that includes Call Center, Mentoring, Team Building, Performance Management, Workforce Management and more. William Nowell has 3 emails and 6 mobile phone numbers on RocketReach.
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